Customer Service Sales

HARRY V DUDLEY

**** ********* ** 504-***-**** *****.******@*************.***

OBJECTIVE

To obtain a position that fully utilizes my exceptional communication, training and service skills.

SELECT COMFORT

Customer Service Representative 5/24/2017 – Present

Receive incoming calls to help our customers with questions, technical problems, deliveries and warranty replacements. Ensure the positive relationship between company and customer.

LCR

Customer Service: Project Coordinator: Showroom/Inside Sales 4/2003 – 5/1/2017

Sales of plumbing fixtures and rough material. Residential fixture takeoff and quotations. Homeowner appointments for selection of faucets, tubs, toilets and kitchen fixtures. Answering incoming plumbing and contractor calls. Coordinating ordering and shipping of all project needs.

PELICAN PLUMBING SUPPLY

Plumbing Fixture Showroom Sales 4/2001 – 3/2003

Showroom sales of plumbing fixtures to contractors and homeowners

ANIXTER, INC

Warehouse manager and New Business Development 1/1999 – 9/11/2001

Warehouse management then new business development of telecommunication contractors and end user

EDUCATION

Sam Barthe High School 1971

University of New Orleans

AWARDS AND ACKNOWLEDGEMENTS

Continuous sales growth with major home builders. Exceptional loyalty of core plumbers.

Positive sale growth at all retail management positions.

Implementation of organizational and training modes at retail environments

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