Manager Office

ASHLEY BLUE

**** ******* ***** ************, ***** Carolina, 27284 336-***-**** ************@*****.*** WORK EXPERIENCE

STATE EMPLOYEES' CREDIT UNION, NEWLAND AND KERNERSVILLE, NORTH CAROLINA Financial Services Representative II, Jan 2008 – Feb 2018 Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. Enter customers' transactions into computers to record transactions and issue computer-generated receipts. Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.

Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents. Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank. Order a supply of cash to meet daily needs.

Prepare and verify cashier's checks.

Sort and file deposit slips and checks.

Carry out special services for customers, such as ordering bank cards and checks. Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.

Identify transaction mistakes when debits and credits do not balance. Arrange monies received in cash boxes and coin dispensers according to denomination. Resolve problems or discrepancies concerning customers' accounts. Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due. Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations. Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.

Process and maintain records of customer loans.

Count, verify, and post armored car deposits.

Monitor bank vaults to ensure cash balances are correct. Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.

Compute financial fees, interest, and service charges. Quote unit exchange rates, following daily international rate sheets or computer displays. I helped run the teller line when the teller manager was out of the office. I was in charge of answering questions for the employees that worked on the teller line along side of myself. I opened and closed accounts, started the loan process for members. I was a certified tax preparer for four years. I also ordered office supplies for the entire branch and was on the Community Involvement Committee. EDUCATION

APPALACHIAN STATE UNIVERSITY, BOONE, NORTH CAROLINA Bachelors' Degree in Outdoor Recreation, May 2000

ADDITIONAL SKILLS

I have worked as a receptionist and office manager in the past and really enjoy working with people. I have very strong people skills and can build relationships with people easily. I am a very organized person and I am able to work on multiple projects at the same time and complete them in a timely manner.

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