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Manager Customer Support

Location:
Lahore, Punjab, Pakistan
Posted:
March 05, 2018

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Kamran Noor

Khuda Baksh Colony Lahore Punjab Pakistan ac4o5s@r.postjobfree.com 009*********** whatsApp 009*********** skype sparkithub4u.

Summary:

Skilled Digital Marketing Manager capable of transforming unknown brands into industry authorities with well-directed media campaigns. Complete knowledge of past and present social media and Search Engine Optimization trends and principals. Seeking for the media marketing position at a established consulting company with forward thinking mindset.

Skills:

web Development

Cloud Computing

SEO

SMO

AMZ Amazon Web Services

Graphic Designing

MYSQL

HTML

Jawa Script

Photoshop

C++

Software Designing

Software Development

Project Management

Amazon EBA

B2B Marketing

Team Management

Career Accomplishment:

Feb 2009 To Dec 2012 Manager Customer Support at DHOPPERS PVT LTD Lahore Pakistan

I was the appointed as the Customer Support agent in the company but was promoted as the Team leader and later as the Manager Customer support Services. During my working tenure over there I worked and supervise many of the BPO projects running in DHOPPERS that includes.

Taxi Limo Dispatch Services

Services Retention /Cancellation Services

Order /Service Booking Services

Appointment Setting Services

Customer Support Services

Lead Generation Services

L0,L1, L2 Technical Support Services

Telesales

Jan 2013 to Dec 2017 Manager Digital Marketing WBM International Flemington USA .

Managed Digital Marketing department of WBM International ensuring the marketing schedule was meet with Quality.

Managed the SEO and SMO of the company's products websites and social media pages to rank them high on the goggle search engine to achieve the sales targets.

Managed the Designing Department of the WBM International to ensure the optimum packing standard of all the products SkU.

Maintained and expanded e-commerce streams of WBM international to e-commerce platforms such as Amazon, eBay, Walmart.com etc.

Listed the Managed the drop ship department of the company in USA and UK remotely.

List, update, and maintain product listings on Amazon, eBay, Walmart.com etc.

Managed the content management of all the listed items on different e-commerce platforms.

Ability to work on every platform of online sales and marketing confronting the new eras emerging challenges.

Additional Responsibilities in WBM International

Also managed customer support telesales and product and services shipment department of WBM International to aid in promoting the sales of the company

Feb 2012 to Current CEO at SPARK IT HUB.

Providing the IT related services and solution worldwide that includes, Web Development, Web Designing, Graphic Designing, SEO, SMO, Digital Marketing e-commerce Marketing, Content Writing, AMZ Services and Customer Support Services remotely in USA, UK, Australia and Canada Remotely

Education and Training.

2011

GED Graphic Designer

University Of Punjab Information Technology Quaid-e-Azam Campus

Lahore Pakistan

2012

BSCS

University Of The Punjab

Lahore Pakistan

2013

GED Computer System And Networking

University Of Washington

Seattle, WA, USA

2014

MS IT Computer Studies

Superior University

Lahore Pakistan

2016

CISCO Certification

CCNA

Lahore Pakistan

Activities and Honors

President Kasur Chapter

Future Youth Growth

Eager to work remotely and can prove myself the best remote employee for you. Further references will be provided at the time of interview



Contact this candidate