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Sales Customer Service

Location:
Durban, KZN, South Africa
Posted:
March 05, 2018

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Resume:

CURRICULUM VITAE OF

RACINE GOVENDER

Att:(HR)

AS SOMEONE WHO IS A FAST AND OBEDIENT

LEARNER, I APPROACH ALL TASKS AS A CHALLENGE

AND CARRY THEM THROUGH BOTH EFFICIENTLY AND

WITH GREAT PASSION. I HAVE EXCELLENT VERBAL

AND COMMUNICATION SKILLS AND I AM CONSIDERED

BY MANY AS AN APPROACHABLE AND FRIENDLY

PERSON. I BELIEVE MY SUCCESSES IN LIFE ARE DUE TO

BOTH MY POSITIVE ATTITUDE AND MY ABILITY TO

WORK HARD, EVEN UNDER STRESSFUL SITUATIONS.

FURTHERMORE, I CONSIDER MYSELF TO BE A HARD

WORKER WHO DOES NOT SHY AWAY FROM LONG

HOURS AS I STRIVE TO ACHIEVE THE BEST POSSIBLE

RESULT IN ALL TASKS I TAKE ON.

Please refer to my CV below for further details regarding my qualification and experience

.

1

PERSONAL DETAILS

SURNAME

GOVENDER

FIRST NAME RACINE

DATE OF BIRTH 14 MARCH 1993

POSTAL/ RESIDENTIAL ADDRESS 129 HAZELWOOD ROAD

UMZINTO

4200

EMAIL ADDRESS

ac4o5o@r.postjobfree.com

SEX

FEMALE

MARITAL STATUS

SINGLE

CELL 079*******

HOME LANGUAGE ENGLISH

DRIVERS LICENCE

CRIMINAL OFFENCES

CODE B

NONE

EDUCATIONAL QUALIFICATIONS

SECONDARY EDUCATION

INSTITUTION

HIGHEST STANDARD PASSED

SUBJECTS PASSED

TERTIARY EDUCATION

INSTITUTION

DEGREE OBTAINED

SCOTTBURGH HIGH SCHOOL

(2006-2010)

MATRIC- 2010

ENGLISH

AFRIKAANS

ACCOUNTING

MATHS LITERACY

HISTORY

GEOGRAPHY

LIFE ORIENTATION

UNISA (2011-2014)

BACHELOR OF ARTS IN COMMUNICATION

SCIENCE

EMPLOYMENT HISTORY

2

COMPANY: RENT A STORE

POSTION: Customer Care and Office Administrator

PERIOD: July 2016- Present

Duties:

Managing incoming calls, emails and customer service inquiries.

Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.

Renting storage units- generating sales leads that develop into new customers.

Storage competition tracking.

Debt collecting, banking and taking payments.

Website, Site Link operations and maintenance.

COMPANY: TATALAZI AUTO PARTS

POSTION: Temp Office Administrator

PERIOD: 2014-2015

Duties:

Manage phone calls and correspondence (email, letters and packages)

Handle cash sales, and credit card transactions.

Weekly and monthly stock control.

Processing invoices for all sales transactions, processing a high volume of product orders.

Filling, archiving and all documents.

Data capturing

Attending to all office administration and business runnings. COMPANY: BEVURN MARKETING

3

POSTION: Sales/ In-store Promoter

PERIOD: 2012-2014

Duties

Demonstrate and explain products, methods or services on order to persuade customers to purchase products or utilize services.

Identify interested and qualified customers in order to provide them with additional information.

Prepare and alter presentation contents to target specific audience.

Provide product samples, coupons, informational brochures and other incentives to persuade people to buy products.

Provide product information using charts or slide shows as well as set up displays to attract the attention of customers.

COMPANY: SUEDE PROMOTIONS

POSTION: Sales/ In-store Promoter

PERIOD: 2009-2014

Duties:

Learn about competitors’ product and consumers interests and concerns in order to answer questions to provide more complete information.

Contact businesses to arrange to exhibit and sell merchandise.

Visit trade shows, to demonstrate products and services. Work as part of a team of demonstrators to accommodate large crowds.

Train demonstrators to present a company products and services.

Record and report demonstration related information. REFERNCES:

Mr P. Govender

Director- Tatalazi Auto Parts

Cell no. 072-***-****

Miss K. Vythilingum

Branch Manager- Rent A Store

Cell no. 062-***-****



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