Sales Customer Service
Resume:
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Detroit, Michigan 48215
PROFESSIONAL EXPERIENCE
Sales Contractor, Empire Today, Belleville, MI
March 2013 – Present
Executed in home sales calls of carpeting, flooring, and window treatments assisting Detroit region in being one of top markets nationwide
Measures areas in home or business to give proper quotes and to ensure a proper installation of products.
Site Supervisor, Halliburton Home Remodels, Eastpointe, MI
Sept 2011 – March 2013
Oversaw and ensured the completion of residential home remodeling jobs on time and under budget
Sales & Marketing Associate, talentReef (Formally JobApp Network), Troy, MI
Feb 2008 – March 2011
Administrated the coordination & execution of trade shows & sales department travel
Prepared sales contracts & proposals for sales department
Measured product performance & sales team benchmarks
Generated leads through cold calling, direct mail & email campaigns that led to contracts worth over $200,000 in new business
Military Sales Specialist, YoCream International, Inc., Portland, OR
April 2004 – March 2007
Created & supported product sales to dozens of military & government food service facilities
Establishing business with military vendors opening several new marketing channels
Presented potential clients throughout the U.S. with samplings & an extensive overview of Yocream
Ensured overall customer care while mining for new leads, planning, & executing trade shows
Customer Relations Specialist, Carlson Marketing Group, Troy, MI
Sept 2002 – Feb 2004
Executed the implementation of corporate incentive programs for General Motors
Ensured fulfillment of incentive awards in a timely fashion to ensure client’s customer’s satisfaction
Group and Corporate Account Executive, Olympia Entertainment, Inc., Detroit, MI
Aug 2000 – Sept 2002
Developed & cared for ‘Corporate & Group Sales’ clients for a diverse selection of venues & performances
Achieved ‘Theatre of the Year’ in 2001 & ‘Top Grossing Theatre’ in 2002 at the Fox Theatre
Created & implemented marketing campaigns including promotional events, direct mailing, & cold calling
Ticketing Specialist, Detroit Symphony Orchestra, Detroit, MI
Sept 1998 – March 2004
Guided individual & subscription patrons through ticket sales & exchanges
Addressed any customer concerns to ensure a first-class symphony experience
MILITARY EXPERIENCE
Tactical Aircraft Maintenance Journeyman, Senior Airman (E4,) U.S. Air Force
Oct 1994 – Aug 1998
Led a unit of 900 recruits during Military Technical Training
Honored to be a member of ‘Transient Aircraft Maintenance Unit, First Fighter Wing, Air Combat Command HQ’ responsible for aircraft of distinguished visitors including high-ranking government officials & foreign heads of state.
Serviced, inspected, & repaired United States Military & civilian aircraft
EDUCATION
Macomb Community College, Macomb County, MI
Dec 2016
Associates of Business Administration
VOLUNTEER EXPERIENCE
Donate Life Coalition of Michigan, Ann Arbor, MI
2010 - 2013
Promote & participate in raising organ donation awareness at events such as LIFE WALK & ALIVE
Preservation Detroit (Formally Preservation Wayne), Detroit, MI
2001 - 2002
Developed & conducted tours of historical districts of Detroit to raise awareness of architectural preservation
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