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Sales Customer Service

Detroit, Michigan, United States
March 04, 2018

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Detroit, Michigan 48215



Sales Contractor, Empire Today, Belleville, MI

March 2013 – Present

Executed in home sales calls of carpeting, flooring, and window treatments assisting Detroit region in being one of top markets nationwide

Measures areas in home or business to give proper quotes and to ensure a proper installation of products.

Site Supervisor, Halliburton Home Remodels, Eastpointe, MI

Sept 2011 – March 2013

Oversaw and ensured the completion of residential home remodeling jobs on time and under budget

Sales & Marketing Associate, talentReef (Formally JobApp Network), Troy, MI

Feb 2008 – March 2011

Administrated the coordination & execution of trade shows & sales department travel

Prepared sales contracts & proposals for sales department

Measured product performance & sales team benchmarks

Generated leads through cold calling, direct mail & email campaigns that led to contracts worth over $200,000 in new business

Military Sales Specialist, YoCream International, Inc., Portland, OR

April 2004 – March 2007

Created & supported product sales to dozens of military & government food service facilities

Establishing business with military vendors opening several new marketing channels

Presented potential clients throughout the U.S. with samplings & an extensive overview of Yocream

Ensured overall customer care while mining for new leads, planning, & executing trade shows

Customer Relations Specialist, Carlson Marketing Group, Troy, MI

Sept 2002 – Feb 2004

Executed the implementation of corporate incentive programs for General Motors

Ensured fulfillment of incentive awards in a timely fashion to ensure client’s customer’s satisfaction

Group and Corporate Account Executive, Olympia Entertainment, Inc., Detroit, MI

Aug 2000 – Sept 2002

Developed & cared for ‘Corporate & Group Sales’ clients for a diverse selection of venues & performances

Achieved ‘Theatre of the Year’ in 2001 & ‘Top Grossing Theatre’ in 2002 at the Fox Theatre

Created & implemented marketing campaigns including promotional events, direct mailing, & cold calling

Ticketing Specialist, Detroit Symphony Orchestra, Detroit, MI

Sept 1998 – March 2004

Guided individual & subscription patrons through ticket sales & exchanges

Addressed any customer concerns to ensure a first-class symphony experience


Tactical Aircraft Maintenance Journeyman, Senior Airman (E4,) U.S. Air Force

Oct 1994 – Aug 1998

Led a unit of 900 recruits during Military Technical Training

Honored to be a member of ‘Transient Aircraft Maintenance Unit, First Fighter Wing, Air Combat Command HQ’ responsible for aircraft of distinguished visitors including high-ranking government officials & foreign heads of state.

Serviced, inspected, & repaired United States Military & civilian aircraft


Macomb Community College, Macomb County, MI

Dec 2016

Associates of Business Administration


Donate Life Coalition of Michigan, Ann Arbor, MI

2010 - 2013

Promote & participate in raising organ donation awareness at events such as LIFE WALK & ALIVE

Preservation Detroit (Formally Preservation Wayne), Detroit, MI

2001 - 2002

Developed & conducted tours of historical districts of Detroit to raise awareness of architectural preservation

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