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Customer Service Representative

Location:
United States
Salary:
15
Posted:
March 01, 2018

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Resume:

Paul King

Career Objective

To become established in a growth oriented company that will enable personal and professional growth, which I can utilize my current skills while allowing me to develop new skills.

Work Experience

Maximus 09/15-current

Customer Service Representative

Received inbound phone calls

Placed outbound phone calls

Heavy data entry

Assisted Veterans with scheduling appointments

Teleperformance 02/11-09/15

Team Lead

Answered multi-line phone, training employee

Customer Service Representative

Set appointments for customers at an accurate time

Became go-to staff member for relaying complicated medical information to patients of diverse backgrounds

Built reputation for working successfully with previously unhappy clients

Fed Ex 03/09-01/11

Warehouse

Loaded and Unloaded Trucks

Marked materials with identifying information to ensure proper loading

Prepared parcels for mailing

Read production schedule, customer orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, or distributed

Education

South Oak Cliff High School

High School Diploma



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