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Customer Service Sales

Pawtucket, Rhode Island, United States
March 01, 2018

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Janet Prendergast

** **. ***** ****** **** ***

Pawtucket, RI 02860


Summary of Qualifications

Fifteen + years sales and customer relations experiences in various industries including Telecommunications, Executive Recruiting, and Performance Training and Development

Outstanding written and verbal communication, presentation, negotiation, and closing skills, effective and confident public speaker

Demonstrated record of success in new business development, territory and long term relationship management

Highly skilled in dealing effectively with diverse clientele, including demanding clients, business owners, and both internal and external customers, excellent trouble shooting and problem solving skills

Dedicated to professional growth and positive team dynamics

Professional Experience



Norwood, MA

Sales Consultant

Sales of Automobiles, Accessories and Extended Service Plans in a dynamic, fast- paced, cutting edge retail car dealership.

Passionate about the customer experience.

Consistent top producer

2010- 2016

Hoiberg Household

Care Giver

Taking a break from my professional career, I spent several years helping a family in transition. I lived with two full time professionals and took care of their three young children who were adopted from foster care. Responsibilities included planning, shopping and preparing meals, scheduling, time management, organization and constant negotiating with the children.

Janet Prendergast

75 So. Union Street Unit 205

Pawtucket, RI 02860



Performance Training Associates

Waltham, MA

Sales Consultant

Sold and delivered Dale Carnegie Training programs to Boston area business professionals. Participated in and conducted workshops on topics including: sales performance, leadership, and presentation skill development. Possess confidence in public speaking. Top revenue producer in franchise 4 of 5 years. Recognized as Rookie of the Year within the global Dale Carnegie organization.


ViaCell, Inc.

Boston, MA

Contract Recruiter

Brought on staff to facilitate the dynamic and rapid growth of start- up biotechnology company specializing in stem cell research. Effectively communicated the company vision and mission. Sourced, interviewed, and tendered offers to candidates including administrative, customer service, sales and marketing professionals. Managed candidate database, conducted salary surveys. Built relationships with hiring managers and outside candidate sources.

1995 -2002

Positions, Inc. Boston, MA

Executive Recruiter

Sourced, interviewed and recommended administrative and management candidates for permanent positions in a variety of industries including biotechnology, medical, hospitality, consumer products and manufacturing. Created the Human Resource division for the agency.

President’s Club Member.

BA, Business Administration Boston College, Chestnut Hill MA.

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