Customer Service Sales
Resume:
Janet Prendergast
Pawtucket, RI 02860
*****.***********@*****.***
Summary of Qualifications
Fifteen + years sales and customer relations experiences in various industries including Telecommunications, Executive Recruiting, and Performance Training and Development
Outstanding written and verbal communication, presentation, negotiation, and closing skills, effective and confident public speaker
Demonstrated record of success in new business development, territory and long term relationship management
Highly skilled in dealing effectively with diverse clientele, including demanding clients, business owners, and both internal and external customers, excellent trouble shooting and problem solving skills
Dedicated to professional growth and positive team dynamics
Professional Experience
2016-2017
CarMax
Norwood, MA
Sales Consultant
Sales of Automobiles, Accessories and Extended Service Plans in a dynamic, fast- paced, cutting edge retail car dealership.
Passionate about the customer experience.
Consistent top producer
2010- 2016
Hoiberg Household
Care Giver
Taking a break from my professional career, I spent several years helping a family in transition. I lived with two full time professionals and took care of their three young children who were adopted from foster care. Responsibilities included planning, shopping and preparing meals, scheduling, time management, organization and constant negotiating with the children.
Janet Prendergast
75 So. Union Street Unit 205
Pawtucket, RI 02860
*****.***********@*****.***
2004-2009
Performance Training Associates
Waltham, MA
Sales Consultant
Sold and delivered Dale Carnegie Training programs to Boston area business professionals. Participated in and conducted workshops on topics including: sales performance, leadership, and presentation skill development. Possess confidence in public speaking. Top revenue producer in franchise 4 of 5 years. Recognized as Rookie of the Year within the global Dale Carnegie organization.
2002-2003
ViaCell, Inc.
Boston, MA
Contract Recruiter
Brought on staff to facilitate the dynamic and rapid growth of start- up biotechnology company specializing in stem cell research. Effectively communicated the company vision and mission. Sourced, interviewed, and tendered offers to candidates including administrative, customer service, sales and marketing professionals. Managed candidate database, conducted salary surveys. Built relationships with hiring managers and outside candidate sources.
1995 -2002
Positions, Inc. Boston, MA
Executive Recruiter
Sourced, interviewed and recommended administrative and management candidates for permanent positions in a variety of industries including biotechnology, medical, hospitality, consumer products and manufacturing. Created the Human Resource division for the agency.
President’s Club Member.
BA, Business Administration Boston College, Chestnut Hill MA.
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