AnuBala
**********@*****.***
Summary of Qualifications
Effective verbal and written communication skills in English, Punjabi, Hindi
Administration Clerk with 15 years+ experience
Experience with multi International Industries
Admirable work ethic and highly productive team player
Skills
Customer Skills
Exceptional time management and problem-solving skills
Excellent personal and interpersonal communication skills
A friendly individual who tactfully and diplomatically handles escalated customer situations with a resolved outcome
Received Employee of the Department (2007)
Received Certificate of BE H.O.T. (Be Hero on the Telephone) (2006)
Administration Skills
Track Record of managing front desk activities within a busy environment
Works accurately and independently with strong attention to detail
Excels in a fast-paced environment with the ability to multi-task
Planning and Organizing of meetings and schedules
Ability to work within strict deadlines
Perform general office duties including shipping, copying, faxing, mailing + filing
Oversee all aspects of office coordination
Proven ability to handle multiple, competing priorities in an effective manner
Computer Skills
Strong computer skills utilizing MS Word, Excel, PowerPoint, Outlook
Computer programs including Market Boomer (procurement software), Oasys (payroll software)
Experience
SD Engineering & Construction, India – Office Document Administration Clerk 2010 – 2014
Hotel Sheraton - Jumeirah Beach, U.A.E. – Administrative Assistant 2006 – 2010
Better Future General, U.A.E. – Office Administrator 2005 – 2006
M/s Jagdish Construction Company, India – Sr. Document Control Admin 2002 – 2005
Education
Business Communication and Employment Skill Certificate
Calgary Immigrant Education Society, Calgary, AB 2014
MS Office Certification
(Word, MS PowerPoint, MS Excel, MS Access, MS Outlook)
Calgary Immigrant Education Society, Calgary, AB 2014
Bachelor’s Degree (BA) Arts
University of Delhi, India 1998
Diploma in Computer Software
University of Delhi, India 1996
Diploma in Computer Applications
University of Delhi, India 1993