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Customer Service Medical

Richards Bay, KZN, South Africa
March 01, 2018

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Please find enclosed my CV in application for the post as advertised.

As you can see, I have had extensive work experience in office environments, giving me varied skills and the ability to work with many different types of people. I believe that I could fit easily into your team. The Nature of my previous experience has prepared me for this position. It involved a great deal of Administration and reception work, requiring initiative, self-motivation and a wide range of skills. I am a fast and accurate writer, as well as a conscientious person who works hard, with a keen eye for detail and I should be very grateful for the opportunity to progress to an interview. I am able to take on the responsibility of this position immediately, and have the enthusiasm and determination to ensure that I make a success of it. I’m Flexible and quick to pick up new skills and very eager to learn from others. Thank you for taking the time to consider this application and I look forward to hearing from you in the near future.

Yours Sincerely

Keresina Parasuraman


Cover Letter

Accounts, HR, and Administration

Isandiso Holdings (PTY) LTD

November 2016- Presently

• Adminstration

• Hours/ Timesheets, leave

• Vendor application

• Petty cash management

• Credit Applications

• Creditors Accounts

• Fuel Management

Bookkeeping & Payroll

KZN Civils Industrial & Household Maintenance

April 2016 – August 2016

• Capturing of data

• Customer processing

• Quotations, Invoicing

• Debtors/ Creditors

Reason For Leaving: Temporarily Assignment



Address: 13 Delta Drive, Brackenham,

Richardsbay, 3900

Phone: 073-***-**** or 035-***-****


Race : Indian

Gender : Female

Date of Birth : 18 August 1990

Nationality : South African

Drivers License : Code 08


Contant Info

Medical Billing Agent

Medi-Africa, Richards Bay

October 2015- March 2016

• Processing of IOD Claims for Medical Professionals in South Africa

• Processing of Medical Accounts for Medical Professionals in South Africa

• Working with EDI medical billing systems

• Dealing with medical aid companies

• Dealing with accounts

• Dealing with COIDA

Reason for leaving: Company re-located.

Accounts clerk/ Office Administrator

DR Atwaru Rooms, Medical Rooms

June 2013- October 2015

• Reception

• Answering switchboard

• Keeping reception area neat and tidy

• Dealing with patients

• Meeting and greeting of patients

• Booking of appointments

• Dealing with accounts

• Data capturing of transactions on accounting system

• Data capturing of transactions from source documents

• Billing of accounts and recons of patient accounts

• Dealing with medical aid companies

• Filing of documents with medical aid companies

• Following up and queries with medical aids

• Following up on patient files

• Maintenance of client files

• General administration

• Filing

• Data capturing

• Capturing data from source documents

• Ad hoc duties as and when required

Reason for leaving: Seeking a post that will ensure growth within Career Data Capturer

Umfolozi College ZCBF

February 2013- April 2013

• Administration

• Filing

• Typing

• Data capturing

• Data capturing from source documents

Reason for leaving: Contractual

Role Play

Bell Equipment

January 2013- January 2013

• Attending role play interviews

• Attending role play interviews in order to assist company in gaining experience on how to interview

Reason for leaving: Part time ad hoc, as and when needed Personal Financial Advisor

Old Mutual

September 2011-August 2013

• Provide clients with advise on financial matters

• Customer service

• Financial advice to clients

• Quotes and preparation thereof

• Cold calling

• Telesales

• Generating leads and following up with leads

• Maintaining relationships with current and well and new and potential clients

• Customer service

• Customer queries and complaints

• Sales of financial products

• Designing of financial strategies

• Researching the market place for clients

Reason for leaving: In Search of a better opportunity Administrator


2010 – Contract for 2 months

• General administration duties

• Filing, typing, faxing and correspondence

• Data capturing

Reason for leaving: Contractual



2009 – (+- 4 Month Contract)

• Filing, typing, faxing and correspondence

• Data capturing

• Capturing data from source documents

• Reception duties

• Answering switchboard

• Transferring calls

• Taking messages

Reason for leaving:Contractual


Aluminium Glass and Maintenance

September 2008 – December 2008

• Reception

• Answering of switchboard

• Answering of visitors queries

• Taking messages

• Filing

• Data entry

• Basic bookkeeping

Reason for leaving: Temporary Assignment



Grade 12

Richards Bay Secondary School

Subjects: English, Afrikaans, Mathematics, Physical Science, life Science, accounting and Life orientation 2013


Health and Safety Officers Course

Technilaw Richards Bay



Pastel Accounting Software (NQF level 4/5) (Sage)

Installation of Software

Creating a new

Company Auto Setup of Documents

Supplier processing

Customer processing


Monthly Processing/ Financial year end

Invoicing/ Debtors/ Creditors




Payroll & Hr (Sage)


Basic, Advanced Training

Tax Training

PAYE/ UIF/ SDL/ Leave/ Payslip monthly, weekly

Mr R C Silocan - Richards Bay Secondary

School principal


Mrs Ellanore – Umfolozi College ZCBF

Employment Reference- Umfolozi College ZCBF


Mrs Erna (Technilaw)



Jeanette Perumal ( Manager)

Employment Reference- Old Mutual


Mrs Vinisha - Capacity

Employment Reference- Mondi


Mrs Glenda Kanniyah ( Manager)

Employment Reference- AGM


Mrs Trudy

Employment Reference-Remax


Dr Resham Atwaru

Employment Reference- Dr Atwaru’s Room



Mrs Regina Samuels

Lecturer- Sage


Ms Bertha Swanepoel

Employment Reference- Medi Africa


Mr Spuddy Parasuraman

Employment Reference- KZN CIVILS & INDUSTRIAL


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