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Manager Sales

Location:
San Jose, California, United States
Posted:
February 28, 2018

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Gregory Takizawa

**** ******** ******, *-***

San Jose, CA 95117

408-***-**** ac4ncm@r.postjobfree.com

SUMMARY

Regional & international expertise in Program, Change, and Partner Management

SKILLS

* Change Management

* Internal & External Communications

* Strategic-to-Tactical Delivery

* Alliance Management

* Sales Support

* Program Management

* Analysis & Reporting

* Customer Satisfaction

* Internal / External Training

EXPERIENCE

CISCO SYSTEMS, INC.

San Jose, California

January 2018 - Present

Provide Change Management consulting to Cisco's Supply Chain Transformation (SCT) initiative, specifically Digital Products. SCT is the centralized group of Supply Chain that supports various systems, tools, processes, and policies. Current activities include (but are not limited to):

• Driving adoption of Digital Products across immediate teams and cross-functional teams

• Impact Assessments

• Impact Analysis

• Stakeholder Assessments

• Newsletters

• Communications / Executive Communications

• Brown-Bag Meetings

• Coordinating Training Sessions

MACY'S.COM

San Francisco, California

October 2014 - December 2016

Led Change Management for Release Engineering at Macys.Com & Bloomingdales.Com using Agile methodologies. Ensured expansive cross-functional awareness of the release schedule, controlled all related communications (e.g., emails, Confluence wiki, and meetings). Gained highest marks from both internal and external auditing teams related to Jira ticketing activities

Ensured all changes were properly documented, categorized, planned, tested, communicated and the appropriate back-out plans were in place for the Macy’s.Com Release Engineering Team

Made determinations during the change process regarding the change owner, scope of impact, risk factor associated with each change, scheduling conflicts and the set of actions needed to complete the change with minimal impact to customer productivity

Reviewed changes relating to projects and system maintenance to determine impact on services and ability to maintain service levels

Defined, implemented, and constantly monitored/improved change management processes, standards, compliance, tools, methodologies, and metrics.

CISCO SYSTEMS, INC.

San Jose, California

October 2006 - September 2014

Consultant, Program Manager

June 2013 - September 2014

Program Manager for Cisco Smart Care Services

Consultant, Program Manager

December 2012 - May 2013

Develop workshops and internal communications for Worldwide Partner Business Consulting

Consultant, Change Management Communications

June 2011 - December 2012

Provide cross-release communications for the Country Enablement Central Change Management team.

Consultant, Program Manager

July 2010 – April 2011

Develop & leverage communications vehicles for Cisco’s Global Sales Compensation Operations team.

Consultant, Communications Business Analyst

May 2010 – June 2010

Provided communications & training development for the TelePresence Technology Group as related to Cisco’s acquisition of Tandberg.

Consultant, Communications Business Analyst

December 2008 – Present

Leverage Web 2.0 technologies (Wiki, WebEx videos/conferences) and other communications vehicles (MS Office) to enhance accessibility and transparency of the Global Field Operations Process & Policy team.

Consultant, Executive Communications

August 2008 – October 2008

Responsible for executive communications for Cisco’s Global Talent Acceleration Program (GTAP). Drove messaging, determined appropriate communications vehicles, and distributed approved content.

Consultant, Global Operations

October 2006 – July 2008

Responsible for change adoption communications activities – both internal and external – related to Cisco’s Global Operations. Leveraging Cisco’s Six Sigma DMAIC process, collaborated with project teams to develop effective communications strategies.

GET IT SAID

San Jose, California

January 2003 – June 2008

Managing Director

Established consultancy to provide comprehensive marketing services: research, analysis, reporting, closed-loop campaigns, and maintenance programs

Client List:

Level Six Partners

Fremont, California

March 2008

• Developed charts for publication in the book "The Business Plan Is Dead: How to Raise Startup Capital in the New Economy." Also created datasheets, presentation decks, and tradeshow signage.

Cannuflow, Inc.

San Jose, California

August 2006 (1-week contract)

• Developed flyers & direct-mail piece for Cannuflow’s medical devices, ClearVu & EntreVu.

Infreeda, Inc.

San Jose, California

February 2006 – August 2006 (6-month contract)

• Marcom

- Collateral Creative & Production, Brand Messaging

- Website Messaging, including co-marketing banner creative for partner sites

- Datasheet, Presentation, & Email Campaign creative

• PR

- Interfaced directly with external PR firm to gain exposure

- Regional: WCBS New York, KOMO Seattle, KCAL Los Angeles, The San Jose Mercury News, WRC Washington DC

- National: The New York Times, The Wall Street Journal, USA Today, CBS's The Early Show

•Analyst Relations

- Collaborated with PR firm to moderate between inFreeda executives and analysts in the Directory Assistance space

CADENCE DESIGN SYSTEMS, INC.

San Jose, California

March 2001 – December 2002

Senior Marketing Manager, Worldwide Strategic Sales

• Worked together with all major business units within Cadence Design Systems in addition to a team of Accenture consultants to build a Web-based e-licensing fulfillment system which managed $450 million of Cadence’s $1 billion annual revenue

• Developed marketing messaging for both internal and external audiences, including copywriting and creative content

• Drove creation and production of marketing collateral

• Developed sales training sessions and Webinars to successfully promote the service to Cadence’s worldwide sales force

• Worked directly with senior and executive staff to ensure clear communication of messages (press releases, PowerPoint presentations, etc.)

INDEPENDENT CONSULTANT

San Jose, California

October 2000 – March 2001

Cadence Design Systems, Inc.

San Jose, California

February 2001 – March 2001

• Developed both internal and external marketing collateral for Cadence’s Web-based e-licensing fulfillment system.

• Planned accordingly for worldwide product launch

• Offered full-time position by Cadence in March 2001

Clustra Systems, Inc.

Oakland, California

October 2000 – February 2001

• Constructed and supported the IT infrastructure for North America operations of this international firm (offices in both North America and Norway)

• Wrote copy for application notes as well as developed PowerPoint presentations for Clustra’s “five-nines” database architecture

INTRAWEB INFORMATION TECHNOLOGIES, GmbH

San Jose, California & Munich, Germany

August 1999 – February 2000

Manager, Business Development

• Established US subsidiary / Silicon Valley presence of this high-tech German-based startup.

• Developed business plans for initial partnering with multimedia firms.

• Created collateral and presentations to evangelize intraWeb’s value proposition of thin-client multi-application networked kiosk systems

ASPECT COMMUNICATIONS

San Jose, California

August 1998 – August 1999

Programs Consultant, Business Alliance Programs

• Established strategic partners and developers, qualifying them for certification into Aspect’s Affinity Alliance partner program

• Communicated Aspect’s current and future product strategy to Partners and Developers

• Managed the flow of information regarding third-party solutions to Aspect channels

• Created innovative co-marketing events at trade shows with partners

• Produced a successful Partner Fair & Seminar at the Aspect Annual User Conference, leading to cross-pollination of partners and further strengthening Aspect’s enabling technologies

INFOSPACE, INC.

San Mateo, California

August 1997 – April 1998

Information Systems Specialist

• Provided information systems support for this startup by installing and fine-tuning both hardware and software

• Established preventative maintenance procedures

• Sustained both the Windows NT 4.0 and Windows 95 operating systems as a single integrated domain linking two office sites

• Orchestrated the merge of the two office sites to one physical location in downtown San Mateo. Managed the data cabling, phone wiring, and moving services.

KINKO'S INC.

Menlo Park, California

Palo Alto, California

Honolulu, Hawaii

March 1993 – August 1997

Various Management Positions – Computer Services Dept.

• Shift Supervisor – Menlo Park, California

• Manager-In-Training – Palo Alto (Regional HQ), California

• Computer Services Coordinator – Honolulu, Hawaii

• Received multiple documented commendations for delivering exceptional customer care and customer service in Kinko’s high-pressure, multi-tasking environment

• Generated repeat business and word-of-mouth referrals from a wide variety of satisfied clients

• Built Computer Services department sales in the Menlo Park store to $100,000/month

THE YAMANO GROUP

Tokyo, Japan

September 1991 – December 1992

Reporting Manager

• Reengineered entire analysis & reporting system of this foodservice marketing firm resulting in a 200% increase in efficiency, accuracy, and cost-savings

• Managed all facets of reporting to an exclusive client base of over twenty American-based commissions

• Produced monthly reports monitoring the entire Japanese market for each commodity

• Acted as primary liaison among company associates, visiting American clients, and the Foreign Agricultural Service Office of the United States Embassy in Tokyo

EDUCATION / PROFESSIONAL AFFILIATIONS

Microsoft Office Specialist

PowerPoint, Word, & Excel

April 2005

The Enterprise Network

Advisor – Sales & Marketing

San Jose, California 2000 - 2002

Microsoft Certified Professional

Windows NT 4.0 Workstation & Server

1998

University of Hawaii at Manoa

Honolulu, Hawaii

Master of Arts (honors), Political Science

1991

Gonzaga University

Spokane, Washington

Bachelor of Arts, International Relations

1989



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