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Sales Manager

Wichita, Kansas, United States
February 28, 2018

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General manager offering a Twenty-year background in sales and customer service, as well as in-depth understanding of the sales cycle process.

Fortune 500 company sales


Established track record of

exceptional sales results

Excellent communication skills


Recipient of countless sales



Compelling leadership skills

Exceptional multi-tasker

Effective Retail Sales manager

Owner/operator of restaurants

experienced contractor and finish


working knowledge of interior


Experience in High-End Jewelry


Successful operation of a national

clock shop

Experience as Youth and

Associate Pastor.

Qualified,college level, art


03/1989 to 04/1991 Estimator,Sales Manager,Installer Cambridge Construction - Wichita, KS

Shared product knowledge with customers while making personal recommendations. Wrote sales slips and sales contracts. Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills. Maintained friendly and professional customer interactions. Monitored customer preferences to determine focus of sales efforts. Achieved One Hundred% of quota within the first year as Sales Manager.

03/1993 to 06/1995 Executive General Manager

Antebellum Restaurant - Burns, KS

Conducted cost, schedule, contract performance, variance and risk analysis. Managed the day-to-day tactical and long-term strategic activities within the business. Coached and mentored many staff members by offering constructive feedback and taking interest in their long-term career growth. Managed day to day culinary ordering, operations, and serviced banquet operations and booking.

worked as head chef and grill master.

Designed and implemented successful advertising strategy. 04/1995 to 07/2000 District Trainer/General Manager Sleep Street Mattress - Wichita, KS

Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Design and implemented customer satisfaction metrics. Opened a new store location and assisted in recruiting and training new staff. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands. Directed and supervised employees engaged in sales, inventory- taking and reconciling cash receipts. Determined staff promotions and demotions, and terminated employees when necessary. Completed a series of training sessions to advance from Assistant Manager to Store Manager. Trained all new managers on store procedures and policies. Maintained daily record of all transactions. Wrote order supply requests to replenish merchandise. Analyzed marketing information and translated it into strategic plans. Addressed and corrected sales staff communication issues in a tactful and effective manner. Worked closely with the district manager to formulate and build the store brand. 09/2000 to 12/2001 Assistant Sales Manager

Bed Mart - Wichita, KS

Assisted Management in all aspects of sales,delivery and set-up,and displays of furniture and bedding.

12/2001 to 08/2011 Owner And Operator



American Mattress Gallery - Wichita, KS

Owner/operator of a retail store that successfully represented several National Name-brand lines.

Maintained a triple A rating with The BBB.

Earned Sales Awards.

10/2011 to Current Buyer/Manager

Nelson Gallery - Wichita, KS

Dealer and marketing director of Art and Antiques.Assisted in implementation of operations, maintenance and capital programs. Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly. Planned work and determined appropriate tools and equipment. Processed work orders and prioritized jobs. Unloaded incoming inventory and placed products onto shelves. Took care of facility equipment, grounds, roads and fences. Used hand tools to mount, install, and secure tools. Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions. Achieved revenue objective by implementing cost-cutting measures. Managed work with little supervision. 1991 Bachelor of Arts: Mass Communications/Fine Art Friends University - Wichita, KS, USA

Minor in theology

Coursework in Management and Business

Member of Blue stem Auto Club

Two Term board member Maranatha Center

1989 Master of Arts: Portraiture/art history

Patton School of Fine Art - Goddard, KS, USA

Four Time,National Grand Champion,ACT

Sales awards for Home building service and remodeling Culinary awards for quality and customer service

National Sales awards from Howard Miller Clocks

National Sales Records for sales,Simmons Beautyrest.

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