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Sales Customer Service

Oaklyn, New Jersey, 08107, United States
February 28, 2018

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J oseph C. McConney


*** ****** ***.

Oaklyn NJ 08107

Cell: 609-***-****

OBJECTIVE: Sales/Management Positions

EDUCATION: 2000-2004

Towson University

● Bachelor's degree in Business Administration with a Concentration in Management. QUALIFICATIONS:

● I’m able to gain and display a deep understanding of a particular business and product.

● Proficient with email, Microsoft Office and CRM tools.

● Worked with a minimum amount of supervision. My previous positions required me to have drive, be self-motivated, be confidence, and have a high degree of professionalism.

● Built a new book of business in every position I have been employed.

● Experienced in generating customer leads and providing exceptional follow up skills and excellent customer service skills.

● I have an entrepreneurial spirit, I am very organized and resilience. Showing 10+ years of successfully tracking, recording, meeting and exceeding sales targets.

● Excellent written and verbal communication.


Solarcity a Tesla Company

Retail Energy Consultant

May 2016- May 2017

1. Participated in full life cycle of sale; generated my own leads. 2. Used software to demonstrate solar system designs as a visual example for homeowners. 3. Conducted analyses of customers’ current and projected electrical usage and financial ROI 4. Generated project proposals and quotes for customers and close contracts at client homes 5. Logged all communications with customers in Salesforce CRM contact database. 6. Acted as a project manager for life cycle of my customer’s accounts; I was the primary point of contact for my customers throughout the duration of their project. Field Energy Specialist

December 2014- May 2016

1. Engage prospective customers in retail locations, educating them about SolarCity’s product offering, discuss benefits and answer questions they may have

2. Drive the creation of in-store leads to meet personal and team sales goals and objectives 3. Collaborate with Outside Solar Sales Consultants to confirm in-home appointments. 4. Conduct in-store seminars and events for 20 or more people Bankers Life

Insurance Sales Representative

April 2014- December 2014

1. Certified New Jersey Life & Health Insurance Producer 01149585 Raymour & Flanigan Furniture

Home Furnishing Consultant

October 2009- February 2014

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