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Customer Service Office

Location:
Calgary, Alberta, Canada
Posted:
March 02, 2018

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MICHELLE DE JESUS

** ******* ******** **, *******, AB T3M 1B8

Cell: 403-***-**** Email: ac4n64@r.postjobfree.com

PROFESSIONAL SUMMARY

Dynamic and hard-working team player, who accomplished worked goals by following through the required steps. Highly focused to both quality and maintaining accuracy, who worked proactively in a complex and busy environment.

SKILLS

Office procedures

Filing, photocopying, scanning and sorting files

Data entry and file maintenance

Sorting and distributing mails

Document and information management

Microsoft Office (Word, Excel, Access, PowerPoint, Visio)

Adobe Acrobat Standard, SharePoint and FileNet

Customer service

Cash management

WORK EXPERIENCE

Real Canadian Superstore / Heritage Meadows, Calgary / June 2013 - Present

CASHIER (Part-time)

Greet customers

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct

Weigh items sold by weight in order to determine prices

Sell tickets and other items to customers

Receive payment by cash, checks, automatic debits and credit cards

Answer customers' questions, and provide information on procedures or policies

TransCanada Pipelines Limited / Downtown, Calgary / September 2013 – April 2015

DOCUMENT CONTROL / ADMINISTRATIVE SUPPORT (Practicum Student to Contractor)

Managed a small team office

Circulated documents, obtained all required approvals and signatures to comply with tight deadlines, in person and via email

Managed team’s electronic transmittal and document-tracking system

Maintained records, in SharePoint and FileNet

Uploaded and edited electronic files in Electronic Data Management System (EDMS)

Maintained and improved the organization of hard-copy filing system for Manager

Prepared PowerPoint presentations and organizational charts in Visio

Created forms and templates, in MS Word, Excel, Visio

Coordinated and arranged for office logistics, catering and repairs

Researched and placed orders of office supplies

Printed, photocopied and scanned confidential contracts and documents

Performed other general office duties as required

EDUCATIONAL SUMMARY

Oil & Gas Office Administration Diploma / November 2012 - September 2013

CDI College of Business, Technology and Health / Calgary, Alberta

Bachelor of Science in Computer Science Diploma / June 1998 – March 2002

Philippine Christian University / Manila, Philippines

REFERENCES

Available upon request



Contact this candidate