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Customer Service, Extensive experience in the banking industry.

Location:
Mililani, Hawaii, 96789, United States
Posted:
March 01, 2018

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Resume:

Summary

Skills

Experience

Education and Training

Activities and Honors

Cori Henricksen

ac4n1p@r.postjobfree.com

Responsible professional with extensive experience in the banking industry and customer service. Very Responsible

Adaptive Team Player

Exceptional Customer Service Skills

Cash Handling

Client Relations

Computer Literate

Creative Problem Solving

Active Listening Skills

Umpqua Bank April 2013 to June 2017

Universal Associate III/Personal & Business Banker Seattle, WA

-Help personal and business clients open and manage their accounts and finances.

-NMLS certified

-Assist personal and business clients with loan applications, and help determine the best financing options for them.

- Cross-selling products and services

- Managed monthly branch operations

-Achieved proper compliance and accurate reports

- Provided training to new associates

- Processed teller transactions for customers

-Maintained and balanced cash drawer

-Managed and processed bank vault and cash

-Continuously met sales goals

Achieved

The Home Depot March 2010 to February 2013

Customer Service Specialist

Oak Harbor-Seattle, WA

-Started as a cashier, maintained and balanced cash drawer daily

-Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service

-Promoted to be a Customer Service Specialist at the Customer Service Desk

-Resolved customer issues

-Processed and assisted customers with special order products

-Generated sales and inventory reports

-Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders Oak Harbor High School 2009

High School Diploma

Oak Harbor, WA, 98277

GPA: 3.3

High School Diploma

Previous member of Evergreen Referral Alliance; a BNI networking group. (2016-2017)



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