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Customer Service Representative

Brunswick, Georgia, United States
February 27, 2018

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Ashanti Wright

*** ********* **

Brunswick, GA **525



To contribute to your organization with my efficient use of previous experience and skills.


College of Coastal Georgia Brunswick, GA

Expected Graduation Date: June 2018

Volunteer Experience:

Brookdale Hospital Medical Center (07 – 08/2012)

Volunteered in the department of Child Life (Pediatric Floor)

Accompanied patients at bedside and communicated with parents

Ensured distributed toys were cleaned and dealt with in a safe manner

Supervised playroom and ensured patients safety

Work Experience:

RGL Associates: Financial Counselor (10/2017-Present)

Make inbound and receive outbound calls to/from patients

Ask and collect paid in full amounts or set payment agreements

Access secured hospital main systems to effectively assist patients

Locate and record overdue accounts by using computer and hospital systems

Keurig: Customer Service Representative (11/2014-10/2017)

Answered to consumer inquiries effectively and efficiently

Processed orders, educated consumers on products and services

Performed troubleshooting on products and website issues

Utilized a multitude of systems to gather, process, log and retrieve to complete consumer activity.

Sally’s Beauty Supply: Sales Associate (06/2014- 10/2014)

Sold Beauty club cards and IOMS to a daily customer of 120

Kept up-to-date with monthly and daily quotas

Managed cashier activities in areas of purchasing, exchanges and refunds

Contributed in the set up of new ‘plan-o-guides’ and latest new projects


Flexible: works efficiently as a team member; able to work well in fast-paced environments

Excellent Communication Skills: dependable, organized, creative, and great leadership

Customer Service: provides outstanding customer service and assures all needs are met

Computer Skills: proficient in Microsoft Word, Outlook, Excel, and Power Point; types 80/wpm

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