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Manager Desktop Support

Location:
Salem, Oregon, United States
Posted:
February 27, 2018

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Jacob Conley

503-***-**** ac4muu@r.postjobfree.com

QUALIFICATIONS SUMMARY

Results-driven professional with strengths in business development, data analysis, customer relationship management and employee training

Extensive experience with Microsoft Office Suite- Word, Excel, PowerPoint, Visio, Dynamics, and Azure

Trained across multiple systems including financial institution programs, database management, invoicing, HTML, CSS, drupal, and SQL

EXPERIENCE

OREGON ASSOCIATION OF REALTORS®, Salem, OR

IT, Professional Development and Communications Coordinator, 2012-Current

Responsible for business systems, project management, membership database maintenance, and technology management

Migrated an outdated membership database system to a Microsoft Dynamics based CMS resulting in better reporting and analysis on over 16,000 member records

Developed content and deployed an LMS system to be delivered to real estate licensees across the state

Provided general and confidential analyses to senior staff and Board of Directors

Performed continual website maintenance in order to clearly communicate member benefits and resources

Managed network security, email systems, accounting information systems, and various other technology-based tasks in a time of organizational restructuring

Implemented database query system to make information available outside of membership database using API calls resulting in

SPUD BROTHERS PIZZA, Salem, OR

Lead Manager, 2008–2012

Responsible for leading team and ensuring customer satisfaction

Assisted in the development of policies and procedures to ensure success of a new business, increasing sales and growth

Hired and trained staff of five to meet quality expectations and produce consistent results

Facilitated everyday operations including opening and closing responsibilities, cash handling and reconciliations, ordering, and food preparation

CONCO PROPERTIES, Sublimity, OR

Property Manager/Partner, 2006–current

Responsible for family business development and management

Collect rent payments, resolve tenant issues, and market rental properties

Maintain working knowledge of current landlord-tenant laws

Research investment opportunities in foreclosure, probate, and conventional home purchases

Evaluate potential renovations and make purchasing decisions to ensure profitability

EDUCATION

Oregon State University, Corvallis, OR

2009-2012

Studied accounting systems, financial analysis, economics and business information technology

Chemeketa Community College, Salem, OR

Associates of Science Oregon Transfer Degree, 2006-2009



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