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Administrative Assistant

Houston, Texas, United States
February 27, 2018

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Cell: 832-***-**** E-mail:

Summary of Qualifications

Critical thinking, problem solving, innovative reasoning, advisory and consulting

Excellent organizational skills, filing, data entry and analysis with keen attention to detail

Revising and editing, strong customer service and answering phones in a professional manner

Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint, Publisher, Outlook, Access)

Work History

Administrative Assistant: Branell Draft & Design (div. of Kingspan, MBCI) Feb. 2017 – Jan. 2018

Creating forms, preparing drafting guidelines and handbooks

Desktop publishing, technical writing, e-mailing out correspondence

Scanning, typing, revising and editing, brainstorming marketing techniques

Layout/graphic design, receiving packages, AutoCAD (mechanical design automation)

Call Center Agent: TeleTech (Contract w/ FEMA for Hurricane Survivors) Nov. 2017 - Nov. 2017

Aid callers in filling out their FEMA disaster assistance applications etc.

Home School Tutor: Benitez Children Aug. 2016 – Nov. 2016

Provided meals, arts and crafts, ensured safety during playtime and helped with schoolwork

Billing and Payroll Associate: Perry Lee Home Health Care April 2016 – July 2016

Create invoices in QuickBooks and update spreadsheets with client information

Prepare and review timesheets and calculate available units per client Medicaid fund

Bill the clients’ insurance, resolve any issues related to claims and assist payroll as necessary

Perform any other duties as assigned including preparing for audits and governmental reviews

HR Secretary: Perry Lee Home Health Care Jan. 2016 – April 2016

Answer phones, filing, data entry, organize binders, alphabetize folders

Helped guide new worker orientation, fill out paperwork and deliver in office mail

Send out expiration of license notices, buzz in visitors and maintain company database

Call employee references, create and update spreadsheets, make service calls on the clients

Run monthly criminal background and nurse registry malpractice checks on all field personnel

Customer Service Representative: Sears Holdings Corporation Nov. 2015 – Dec. 2015

Greeting customers, attending to their concerns, and handling transactions

Assist lead in tagging merchandise, stocking them and organizing them for accessibility

Education and Training

Community Volunteer Sept. 2010 - Oct. 2015

Alief Hastings High School Diploma 2010: 3.2 GPA

Tax Class: Jackson Hewitt & BC National CE tax Certificate: 2015, 2018

Insurance Agent License: General Lines - Life and Health State of Texas: January 24, 2018


Began a recycling initiative to cut costs in paper disposal and purchasing

Known for being able to adapt quickly to changing workloads and stressful situations

Others are amazed with the fast pace at which I am able to grasp things that I was not trained in

Recognized for being industrious with completing tasks accurately, simultaneously and efficiently

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