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Human Resources Management

Bolingbrook, Illinois, United States
February 27, 2018

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Tanya Washington, MBA

Mobile: 773-***-****



Senior human resources executive, change agent, and partner to business; expert in driving strategic change and consensus through sound corporate principles backed by vision and innovation. Acknowledged throughout career for employing clear ideals, standards, and integrity to the mix of leadership and decision making; consistently win the support of stakeholders through honesty, trust, and persuasive communications. An energetic promoter of new ideas and initiatives, and champion of collective brainstorming for greater perspective. Inspired by finding new ways, new methods, and new avenues to deliver business goals.


Regional Human Resources Manager, CTDI Joliet, IL

May 2017 – Present

Serve as a key member of the regional senior leadership team.

Manage a team of 2 HR professionals to cultivate a unified, values based culture and brand.

Responsible for building strong relationships with senior management, hiring managers and HR Business Partners to enable systematic decision making across the team.

Track and report metrics, identifying trends and establishing recruiting goals to meet business needs.

Foster employee and organizational development, encourage strengths and identify potential areas of growth.

Responsible for development of extensive training programs for management/employees on diversity inclusion, leadership, change management, sexual harassment, and legal compliance.

Orchestrate daily HR functions supporting over 600 employees with 2 HR professionals and serve as the HRBP to four branch operations

Assist in development and updates to policies and procedures. Educate personnel and coordinate implementation.

Work with management on effective documentation and standardization of processes.

Liaise with external agencies such as educational institutes and placement agencies

Travel to regional offices with senior leadership to connect with employees and develop a desirable place to work based on

Work with division and market management to develop hi-Potential associates and managers.

Empower Human Resources culture centered on responsiveness, responsibility, and inclusion.

Senior Manager of Human Resources, Wyndham Worldwide Chicago, IL

July 2015 – May 2017

Performed diverse Human Resources functions: administered benefits, led special projects, updated policies, and collaborate on EEO-1, Vets 100, and Affirmative Action Plan (AAP) reporting.

Supervised 1 HR Coordinator.

Maintained worker’s compensation reporting; participated in unemployment hearings as needed.

Worked closely with management and employees on all grievance issues.

Managed employee benefits and annual open enrollment.

Provided senior management and others with various types of employee reports including attrition, absence, compensation, annual leave, overtime costs and headcount.

Documented counseling and discipline of employees. Worked with management and employee relations by addressing demands, grievances or other issues.

Worked with corporate legal counsel to ensure legal compliance throughout human resource management

Collaborated with senior management to identity, develop and implement training and development programs in line with the business objectives.

Managed full lifecycle recruiting. Posted job openings on company website. Recruited candidates using job boards and social media. Scheduled interviews and obtained feedback from hiring managers. Created and presented offer letters.

Onboarded new employees and out processed terminating employees. .

Ensured company compliance with all legislation.

Supported people managers & payroll activities including salary benchmarking and the bonus process.

Liaised with union representatives in all negotiations such as shift changes, workload, and other general HR issues.

Led & supported business related projects to drive HR and the business forward.

Administered payroll/deductions/pensions for staff.

Evaluated competencies & training needs for all employees.

Managed HCM data and reporting via Workday

Manager of Human Resources, Gerresheimer Glass Inc. Chicago Heights, IL

January 2013 – July 2015

Coordinated with all people managers in all employee related issues regarding employee investigations, absence issues, counselling, grievance and discipline etc.

Ensured company compliance with all legislation.

Supported people managers & payroll activities including salary benchmarking and the bonus process.

Liaised with union representatives in all negotiations such as shift changes, workload, and other general HR issues.

Provided project management – leading & supporting business related projects to drive HR and the business forward.

Administered payroll deductions for staff.

Coordinated recruitment and selection procedures & delivering induction training;

Developed and maintained job descriptions.

Evaluated competencies & training needs for all employees.

Managed and reviewing training budget.

Provided comprehensive high quality customer focused HR support across a broad range of HR activities.

Managed employee benefits and annual open enrollment.

Successfully implemented a new HRIS system (ADP - HRB) in October 2012

Developed and managed employee reward and recognition program.

Managed an effective employee performance review system.

Implemented talent acquisition strategies.

Managed a team of 2 HR staff.

Developed and maintained relationships with third party recruitment agencies.

Maintain worker’s compensation reporting; participate in unemployment hearings as needed.

Human Resources Generalist (Contract), National Restaurant Association Chicago, IL

October 2012 – January 2013

Managed different HR projects and operations.

Processed terminations, leave of absence requests, promotions, internal transfers, and new hires.

Conducted weekly new hire orientations for full-time EE, company temps, agency temps and interns.

Assisted in full recruitment such as placing ads on internal/external job boards, arranging interviews, making job offers and organizing start dates.

Maintained ATS system by posting new position, updating changes, and tracking applicant information

Partnered with HR Business Partner in EE relations, Workers Compensation and Leave of Absence administration.

Managed HCM system (Workday) information and compiled reports from database.

Organized training schedules for new and existing staff and kept training records up to date.

Supported HR Business Partner in performance and Talent Management process.

Responded to inquiries regarding policies, procedures and programs

Assisted in delivering benefits orientation to new employees.

Maintained employee records as required by law.

Provided a summary overview of the eligible benefit offerings to new employees.

Ensured all benefit plan documents, summary plan descriptions, booklets and information brochures were accurate and current for dissemination.

Assisted Human Resource Director with the coordination of all wellness programs.

Assisted in the counseling of employees regarding the use of benefits.

Vendor Management Specialist (Contract), Redbox Oakbrook, IL

June 2012 – August 2012

Facilitated the recruiting process, develop relationships with management staff to ensure quality sourcing and profile clarity.

Coordinated client interviews with candidate and communicated necessary feedback throughout the recruiting process.

Negotiated terms of contracts and established appropriate bill rates.

Developed client expectations regarding job orders and ensure expectations are maintained.

Conducted follow up activities with clients to ensure customer satisfaction is met.

Resolved discrepancies and issues that arise.

Advised clients throughout placement process.

Worked closely with clients in efforts related to candidate activities including but not limited retention and extension, and assignment end.

Entered and tracked submittal requirements into IMS

Ensured client is in compliance with contractual obligations.

Tracked and reported performance statistics on assigned accounts

Recruiting Coordinator (Contract), PepsiCo Chicago, IL

February 2011 – March 2012

Sourced, screened and interviewed potential employees

Established strong rapport with mid to senior members of management

Utilized numerous methods to recruit applicants including internal candidate database, advertising, job fairs

Consulted with clients and applicants regarding individual employment needs and effectively delivered solutions

Maintained employee evaluations, tracked activity, and processed monthly turnover reports

Training Specialist (Contract), Goldman Sachs Chicago, IL

November 2009 – January 2011

Human Resource Generalist, Smith Bucklin Corporation Chicago, IL

May 2008 – March 2009

Recruited and interviewed candidates; provided management with hiring recommendations.

Coordinated the hiring process, including but not limited to conducting pre-employment background, drug screening and reference checks, negotiating salary offers, and issuing job confirmation letters and other internal communications. Conducted new hire orientation.

Maintained applicant information in the Application Tracking System, ensuring jobs are up-to-date and complete.

Coached Managers on employee relations matters.

Communicated, prepared for and enrolled employees in company benefit plans.

Maintained, audited personnel files, I-9's and 401K enrollment and beneficiary forms.

Coordinated administration of Family Medical leave and Workers' compensation.

Effectively interfaced with all levels of employees in the organization.

Generated HRIS statistical and ADHOC reports such as turn-over stats, benefit eligibility, employee stats and other reporting as requested.

Administered employee health and welfare benefits (New Enrollments, Open Enrollments, COBRA, Life Insurance, AD&D, STD, LTD and 401K).

Administered the Employee Discount program, Employee Recognition and Tuition Reimbursement programs.

Trained new management on benefits, policies, procedures and laws.

Coordinated special employee events such as cancer walks, picnics, etc.


Exceptional knowledge of Federal and State employment law and best practices

Exceptional skills in conflict management and mediation practices

Proficient in Microsoft Word, Excel, PowerPoint, Outlook, numerous HRIS software programs including ADP, PeopleSoft, Workday, Oracle, SilkRoad, and Ultipro

Experience in for profit union and non-union organizations


Masters of Business Administration, Business Administration Keller Graduate School of Management Chicago, IL

Bachelors of Administration, Business Administration Kentucky State University Frankfort, KY

Member, Society Human Resource Management (SHRM)

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