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Service Health Information

Oklahoma City, Oklahoma, United States
February 27, 2018

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Karla Rivera

**** ***** **** *****

Oklahoma City, OK 73179



Secure a challenging position in which I may utilize my skills in my area of competence and enrich my knowledge, as well as being a member of an agency that contributes towards the continuous protection of the public.

Key Qualifications:

Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.

Strong Communication, interpersonal, and presentation skills.

Strong leadership skills; able to prioritize delegate tasks, make decisions quickly, and effective problem solver.

Fluent in Spanish and English.

Work History:

HUD- VASH Liaison, Goodwill, Supportive Services for Veteran Families, Dec 2015- present

Conducts comprehensive screenings and assessments with veterans to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop a stability plan.

Develops support systems to meet veteran and family needs; coordinates and facilitates move-in activities, rental negotiations, and service referrals as required.

Liaison between VA hospital and Supportive Services for Veteran Families, maintain a good working relationship with the VA and community partners.

Attends weekly meetings and inform the community of any program changes. Achieved Functional zero in Cleveland County, August 1, 2017.

Optician, Action Optical Wholesale, June 2007 - Dec 2015

Measured clients' bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices.

Recommend specific lenses, lens coatings, and frames to suit client needs.

Heated, shaped, or bended plastic or metal frames in order to adjust eyeglasses to fit clients, using pliers and hands.

Assist clients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions.

Teller Supervisor/ Member Service, Focus Federal Credit Union, 2009- June 2014

Open/ closed accounts, performed teller transactions, created policies, answered phones.

In charge of ordering cash for the entire financial institution as well as ensuring that each branch had coverage (teller schedules).

HR Functions : Conducted interviews for new applicants and facilities meetings for all staff members. Balance Accounting Reports.


University of Central Oklahoma 2011- 2014

Criminal Justice Bachelor’s Degree.

Yukon Police Department May 2014 to July 2014

Internship with the Yukon Police Department – conducted fingerprint cards for the Yukon Police Department.

Oklahoma Community College -2009-2011

Received an Associate’s Degree in Diversified Studies.

References available Upon Request

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