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Accounts Receivable Microsoft Office

Boston, Massachusetts, United States
February 26, 2018

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CHRISTINE NGUGI 978-***-****


University of Massachusetts Lowell: Manning School of Business

Bachelor of Science in Business Administration: Concentration in Finance May 2016


Cash Applications Clerk: Univar, Redmond, WA July 2017-January 2018

Handled high volume data entry of customer payments.

Demonstrated attention to detail when identifying discrepancies in payments.

Performed reconciliations of daily deposits and processed adjustments requests submitted by credit and collections.

Performed high level research when dealing with complex payments and created unapplied cash reports.

Followed proper policies and procedures to support organizational requirements for cash, credit and receivable departments.

Cash Settlement/Trade Operations: Commonwealth Financial Network, Waltham, MA February-May 2017

Handled the timely and accurate deposit of checks to clients’ brokerage accounts.

Processed standing payment instructions and IRA asset movement authorization in an up-tempo environment.

Resolved failed electronic funds transfer (EFT) instructions.

Accounts Receivable Associate: Unifirst, Wilmington, MA November 2016-January 2016

Reconciled accounts ensuring timely and accurate application of corresponding credits and debits.

Worked with other departments to resolve problems with customer accounts receivable and billing issues.

Kept management apprised of unusual or non-standard issues and escalated when appropriate.

Reconciled discrepancies between accounts receivable general ledger and accounts receivable trial balance.

Accounts Receivable Associate: Receivables Management Corporation, Woburn, MA July-November 2016

Reached out to clients weekly for payment collections or relay amounts due and remittance copies if invoices have not been paid in full.

Faxed, emailed, mailed out invoices, purchase orders and tax requests to customers.

Performed filing of closed invoices and updated system with past due invoices on bi-weekly basis.

Researched companies with two or more years of past dues invoices.

Direct Care Personnel/Patient Representative: Fidelity House, Lawrence, MA October 2011-July 2016

Actively worked with multiple clients with health and mental disabilities.

Managed clients’ bank accounts through direct correspondence with banking contacts.

Performed monthly reconciliation of client bank accounts, verifying expenditures, deposits, and total amounts.

Managed and organized clients’ schedules of activities and appointments.

Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.

Presented about organization changes and standing to clients’ families.


Proficient in Microsoft Office (Excel lookups and Pivot tables, Word & PowerPoint), Critical and Analytical thinker, motivated self-started with great communication skills.

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