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Customer Service Office

United States
February 26, 2018

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Darlene Hebert – Olmos

**** ***** **** ** .

San Antonio TX 78227

*** 210-***-**** or 210 ***-****


Excellent Organizational Skills

Strong Customer Relations Skills

Computer Proficiency

Data Entry

Telephone Answering, 6 -Line System

Word Processing and Typing

Filing Documents with Personal Foster Care information entered to database

Scheduled Meeting for Meeting Rooms and upkeep of Rooms Pending Meetings

Make Office Supply order on a weekly basis

Computer: Microsoft word,Microsoft word Excel 2007 Various Trainings

Essential Duties

And Responsibilities

Answer Main Phone lines to Route Calls to Destination take messages if needed

Provide basic Program Information for Various Programs

log in all incoming packages and Mail fold and stuff bulk mail for foster care Payments

Perform typing and word Processing as Needed i.e. Corresponding, for foster care payments

Distribute Order office supplies

Knowledge of Microsoft Out Look office

Knowledge of Planning organizational,Planning records Management and General Administration duties

Ability to Operate Cisco Phones Manage Phone systems General Strong Computer Skills Office Equipment Microsoft Outlook

15 years of office Experience

Provide office Support as Needed

Provide Friendly Customer Service


SA Leadership Academy

Job History

Part time Evening Job Wal-Mart July 2015 to Current

The Children Shelter 2001- 2005 and Rehired 2009 To Current Admin Assistant / Front desk Receptionist 2939 W. Woodlawn San Antonio, TX 78227


Our lady of Devine Providence 2006- 2007 Receptionist and Human Resources Administration

School of Excellence in Education 2007

Texas Department Family Protective Services (F.B.I.) Finger Printed Background Check

Trainings Ethics,Child Abuse &Neglect-Identifying & Reporting,Safety / Hazard Communications Training,Blood borne Pathogens (Grammar 101) Brown bag series, Harassment in the work Place

Trauma Informed Care (Community Connections )


Felicia Cordova (210) ***-**** Teri Schweiger (210) ***-**** ex 3530

Venessa Medina (210)***-****

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