Sap Manager
Resume:
SRINI RONGALA
SAP BASIS & HANA Architect
SAP Certified Technology Associate-SAP HANA
SAP Certified OS/DB Migration Consultant
ac4mc7@r.postjobfree.com
Summary
16+ yrs of total experience in IT industry and 14 years as Basis / NetWeaver / HANA consultant in Implementation, Maintenance, Upgrade and Support experience, focusing on SAP projects in different domains.
2 years of experience as system administration in maintaining the complete servers and clients in the midsize organization.
Experienced in Implementations, Upgrades, Migrations and support projects.
14 Years of experience in installation and configurations of SAP R/3-4.6C/4.7/ECC5.0/ECC6.0, EP7.0, CRM4.0/7.0 EHP3, BI7.0/7.5, SRM5.0/7.0, SCM7.0, LiveCache7.0, XI/PI, Solution manager 7.0/7.2, SLD, MDM7.1, BOBJ, BODS, TREX7.0 with Operating systems AIX, UX, Linux, Windows and with HANA/Oracle/DB2/Sybase ASE-IQ/SQL Server.
Extensive experience in High Availability Cluster Testing for the Production Systems for Data Centre with Switchover, Failover and Failback scenarios.
Immense knowledge and experience in System Refreshes for R3, BW, HR, CRM and Portal systems from Development to Sandbox Scenario, Production to Maintenance and Test Systems.
Proficient knowledge and experience in Release Maintenance Activities which include kernel upgrades, applying Support Packs/EHP Upgrade for ABAP, ABAP+JAVA and Stand-Alone Java Systems for all Sandboxes, Development, Test, Maintenance and Production.
Application management, release management experience and chaired regular meetings with stakeholders to address production issues, deliverables as well as quality assurance issues.
Experience in mentoring teams, organizing training programs & continuous professional development tasks to the teams.
Excellent technical writing skills with regards to the documentation of the business requirements, functional specifications, Build and Support documents and user manuals.
Good understanding and experience in release management, change management, maintenance, production support, application management and application enhancements to meet business requirements.
Education:
MSc (IT) (Master of Science in Information Technology) from Sikkim Manipal University, INDIA
Certifications:
SAP Certified Technology Associate-SAP HANA
SAP Certified OS/DB Migration Consultant
Work Experience
Project 14: T-Mobile, Plano, TX, USA.
Role: SAP BASIS & HANA Architect
Duration: Oct` 2016 to Till Date
Production support for entire T-Mobile landscapes with SAP components ECC, OpenText, CRM, SRM, PI, SCM, SLD, BODS, SLT, BOBJ, BD, BDCC, HANA, NLS, NWDI.. etc.
Configured alerts for monitoring SAP landscape using PowerConnect & SPLUNK
Performed HANA Revision & version updates
Providing HANA Support
Installing configuring and administering SAP SLT
Install Sybase iq 16 for NLS server
Apply Sybase license to NLS
Performed NLS refreshes (Backup and Restore) from PRD boxes
Configured NLS to BW including archiving process
Performed system refreshes on both Oracle & HANA DB from PRD DB
Installed S4H 1709 on HANA 2.0 on the box hosted in AWS
Project 13: Tech Mahindra, Plano, TX, USA.
Role: SAP BASIS & HANA Architect
Duration: Jul` 2016 to Oct` 2016
Implemented below SAP components on IBM Power E850 hardware in TDI model
Planning of SAP HANA & SAP Components implementation on IBM Power hardware
HMC Configuration on Power E850
LPARs Setup on E850 with Processors and Memory using Virtualization (Hypervisor)
Mapp Storage LUNs in V9000 storage to LPARs
Planned for Multi HANA and SAP Installs on multi LPARs
Installed SLES 11 SP4 OS on LPARs
Installed on SAP HANA SPS 12 on DB LPARs
Planned, Installed and configured SAP Business Suite/4HANA components (SAP ECC6.0 EHP7, CRM 7.0 EHP4, SAP BW 7.40 & BPC 10, S4H On-Premise - 1511 SR2 with FIROI) & Solution Manager 7.2 on HANA.
Project 12: T-Mobile, Frisco, TX, USA.
Scope: DCM (Data Center Migration)
Role: Principal SAP Basis Administrator
Duration: Apr` 2015 to Jun’2016
This project has the requirement of moving the complete infrastructure from Nexus DC to Polaris DC.
SAP components involved in the part of DCM move are SAP ECC, CRM, SCM, Live Cache, PO7.4, SLD and BI7.3 ABAP on HANA DB, BODS, BOBJ, BI7.3 JAVA, MDM7.1, Web dispatcher, NWDI, TREX 7.0 and SAP NW Java systems (Biller Direct & Biller Direct Call Center, NWDI)
Building the new systems for all the above SAP components at datacenter by doing fresh installations for ABAP systems followed by DB refresh and also by doing SAP Export and Import methods for JAVA systems on both UNIX and Windows servers.
Performing post installation and PRE and POST refresh steps for all builds.
Performed HANA implementations in Appliance model
Performed HANA migrations from BW/Oracle to BW/HANA
Performed Refresh on HANA systems using Backup and Restore and Export and Import methods.
Configured HANA HA & DR servers
Installed and Configured NLS (Near Line Storage) on Sybase IQ for BW
Apply Sybase license to NLS
Revision upgrade on HANA from SPS08 Rev 82 to SPS09 Rev 97
Installed and Configured S4H Simple Finance 1503 and FIORI
Coordinate firewall, Load Balancer and VIP requests for all new builds
Configured SLT between HANA and SAP systems
Installed, Configured EPI-USE tool for system refresh activities.
Project 11: Delphi Migration and Upgrade, Troy, MI, USA.
Scope: Upgrade and Migration
Role: Sr Lead SAP Basis Consultant
Duration: Jan` 2014 to Apr` 2015
Single point of contact and responsible for the below Basis activities.
Implemented of Building MWB (Migration Work Bench) server on ECC6.0 Non Unicode.
Implemented SAP builds for SBX, DEV as standard and Distributed on QA and PRD.
Implemented SAP builds for Productions boxes as High availability installations.
Implemented HPQC, Vertex configurations.
Responsible for the coordination between infrastructure teams and with different vendors and managing offshore team as well.
Migrating PRD app servers from one box to another box
Building new FO servers
Upgrade ECC 6.0 EHP 5 to EHP6
Installing, Configuration and administration of PI (Process Integration) & SLD
Performed BW migration from IBM DB2 to HANA using SWPM
Building new app server to the existing PRD servers
Building new DR server to the existing PRD servers
Preparation of build documents for customer
Project 10: The Coca Cola Company, Atlanta, GA, USA.
Role: Sr Lead SAP Basis Consultant
Duration: Apr` 2010 to Dec` 2013
Review customer's architecture strategy in order to ensure adequacy.
Ensure that the architecture supports the requirements of the business process architecture.
Understand and communicate activities to each of the Project(s) / client(s) under the Leads management.
Manage the budget for each service contracted in terms of resource allocation to the work with respect to hours.
Supervise team members to ensure delivery of work.
Ensure team members are being developed through appropriate assignments and training.
Provide role descriptions for each individual on the team to ensure proper understanding of team objectives.
Managing escalations, project related issues with the client, other vendors, infrastructure teams and offshore team.
Understand overall scope of project Responsible for meeting SLA's defined with the projects/clients.
Completes performance feedback for team members.
Look for additional services from the client that could be beneficial to the employer.
Manage relationship with the client, other vendors and with infrastructure teams.
Serves as escalation point for serious support issues/problems
Oversee project and tech leads.
Representing as team lead involving in release maintenance plans, system refreshes plans.
Apart from coordination working on technical side in system refreshes, support pack upgrades on dual stacks on S, D, T and P landscapes.
Installations and Applying support packs for BOBJ systems BOFC 7.0, FIM7.0, BOE3.1, BPC7.0 for Microsoft products
Split java stack from dual stack using SWPM split tool.
Upgrade ECC6.0 to EHP4.0
Installing, Configuration and administration of PI (Process Integration) & SLD
Performed Migration of P1 7.0 from Windows 2003 to Redhat Linux 5.3 and other OS/DB migrations as well.
Single point of contact and responsible for the whole MDM and CE Basis Implementation
Installation and configuration of MDM7.1 and CE7.2 on standalone and on HA as well.
Post steps and DB configuration from MDM to DB2
LDAP and Trusted connections configurations.
Archive, Unarchive, Create and modifying Port, Maps, Remote Systems creations.
SAP Host Agent and SMD installations on MDM and CE servers
Configured E2E for MDM and CE as satellite systems on Solution manager.
MDM transports configuration for D, T, P paths and to M, Q, V paths.
Performed SAP system refreshes both Single and dual stacks.
Monitoring issues through HP Service Center and providing support to all the users.
Creating tickets (IM Incident Management) to coordinate with other infrastructure teams.
Creating CRs (Change Requests) for new development works or for fixes and make sure perform these requests after getting approved.
Monitoring SAP Production Change Management tool to perform moving codes from D, T to P.
Performing the daily, weekly, monthly, quarterly and annual monitoring tasks for SAP systems.
Attend group meetings, resolve priority conflicts, issues, develop project plans and manage projects.
Ensure deliverables are met and documented while providing project status updates.
Project 09: Bajaj Auto Limited (BAL)
Role: Sr Team Lead
Duration: Nov` 2009 – Mar` 2010
Responsible for the whole team and its coordination at client place
Managing complete landscape by monitoring, troubleshooting and resolving issues by applying OSS notes, Patch upgrades and version upgrades on ECC, EP and XI etc.. Systems.
SP Upgrade of EP 7.0 from SP16 to SP19 and XI / PI 7.0 from SP14 to SP19
Maintain SLD configurations
Moving Tables into different Tablespaces by Exporting and Importing of Tables and indexes.
Rebuilding indexes from DB level by dropping and Recreating missing indexes from SAP level to improve Storage Quality
Upgraded oracle versions by applying Optimizer Merge Fix for Oracle 10.2.0.2 etc.
Configuration of EWA on solman to know complete health of landscape.
Analyzed performance issues based on EWA report and resolved all the potential issues by applying notes, patches and changed parameters for DB and instance specific parameters.
Resolved Abap Dumps by applying SAP Notes and moved across the landscape.
Analyzed long running Background jobs and tune performance by distributing into different Background servers based on the load on monthly, quarterly, yearly.
Project 08: HPVL (Hewlett Packard Virtual Labs)
Scope: Solution Manager Implementation
Role: Basis Specialist
Duration: Jul` 2009 – Oct` 2009
Build Solution manager System for POC and used E2E setup
Perfomed SAP Solution Manager 7.0 installation and post installations
Kernel, Patch Upgrade & Addon Installations
Upgraded Solution manager from 7.0 to 7.01 EHP1
Configured Soltuion manager system for Diagnostics Setup.
Documentaion on SMD configuration for Learning & Practice purpose in HP Virtual Labs.
Project 07: SaraLee, Illinois, USA,
Scope: Migration and Support
Role: SAP Basis Lead
Duration: Dec` 2008 – Jun` 2009
Worked with PTT, TWS, Uni center tools.
Involved in Project process documentation and maintain the documents update to date for operational and training documents for the team.
Provided support to ECC, BI, Portal,CRM and XI / PI Production systems.
SAP monitoring for all SAP system landscapes & generate status reports.
Recovery batch jobs on day-to-day basis and escalating the calls to the respective teams if necessary and work in line with the team till the bug is fixed.
Experienced in analyzing and solving errors in transports.
Expertise in providing immediate solution for tickets raised by users.
Reporting problems to OSS & solving the problems.
Performed setting up of printers through SAP spool system administration for network printers.
Responsible for daily system monitoring activities and generating various system performance report, user locks, lock entries, alert monitors, system trace and system dumps.
Monitoring Background jobs.
Experience in SAP Installations ECC, BW and systems connectivity.
Performed system health checks.
Project 06: Accenture Services Pvt Ltd, Vikroli, India
Role: Corporate Trainer – SAP BASIS
Duration: Aug’ 2008 to Sept’ 2008
Provided training to the new employees joined as freshers in Accenture.
Conducted training classes for 25 freshers on SAP BASIS administration for the new basis project for 30 days.
Achieved industry rating 6 out of 7 based out of their performance in the two consecutive tests.
Project 05: ZEP Inc., Atlanta, GA, USA.
Role: Basis Consultant
Duration: Feb` 2008 – Mar` 2008
Single point of contact in BASIS for the complete implementation of SAP at ZEP.
Installed and configured ECC6.0 SR2 on DEV, SBX, QAS and PRD systems.
Installed Solution Manager on Win2003 Server and SQL Server 2000.
Configured online help on all the servers.
Configured RWD Help Configuration tool.
Configured DMC (Deduction Management Component) on SBX.
Applied Licenses.
Register developers and objects to get the required keys.
Project 04: AMAT (Applied Materials), CA, USA.
Role: Sr SAP BASIS Administrator
Duration: May` 2006 – Feb` 2008
Providing end user day-to-day support.
Installed NW04 components such as EP6.0 and J2EE Engine 6.20.
Solved day-to-day user problems.
Performance monitoring of all systems in the pipeline and generating reports for every day, week, month end, quarter end, year end periods.
Administrating, monitoring BW servers.
Background Job administration- Creation, modification, deletion, trouble shooting and Batch sessions monitoring.
Spool administration – Creating and modifying printers at OS level and at SAP level.
Releasing Mails in SCOT and SOST.
Maintaining and administrating File Systems space utilization.
Escalation of critical problems.
Client open and close activities using VIRSA tool for various PCR (Production change request) activities.
OSS related Activities – Open connections for systems to SAP, Creating customer messages, searching for OSS notes.
Administrating and performing the planned downtimes of the servers (DEV, QA, PRD, EP) for hardware maintenance, Unix Patching, DB refreshes, EP upgrades and IXOS DEV-PRD servers etc through TCC (Technical Change Control).
Performing the daily, weekly, monthly, quarterly and annual monitoring tasks for SAP systems.
Performed CRM 5.2 upgrade.
Project 03: DC (Daimler Chrysler), Detroit, MI, USA.
Role: SAP BASIS Consultant
Duration: Aug` 2005 – Nov` 2005
Documented hardware and software system Architecture.
Off shoring the Project, Establishing connectivity for Remote Administration.
Understanding the System Landscapes at the client end, Collecting information from Onsite team, Analyzing the Infrastructure setup of the client.
Setting up the infrastructure at offshore for remote system administration.
Documenting the various technical processes involved at the client and Knowledge transfer to other team members.
Maintain two landscapes (GSAP and SSAP).
Administrating, monitoring BW servers.
Transporting requests using at OS level and STMS at SAP level.
Security Administration including creating roles manually etc.
Created users and assigned relevant profiles.
Setup Password restrictions, maintained and other data such as Start Menus etc.
Used transactions such as SU53, SUIM to troubleshoot authorization profile problems.
SAP-NET activities for downloading support packages, notes and for other SAP-related information applicable with the SAP setup.
Involved in kernel upgrades, SPAM Updates and applied OSS notes manually etc…
Involved in Documentation.
Project related activities like documentation, data gathering, knowledge transfer.
Project 02: Grouppo Mossi & Gisholfi, AL, Italy.
Role: SAP Basis Consultant
Duration: Jul` 2005 – Aug` 2005
Implementation of SAP 4.7 EE on DEV, QA, PRD servers on Windows 2000 advanced servers and Oracle 8i database.
Regular Basis tasks included Monitoring.
Configured STMS and maintained transport Management.
Security administration included User Administration and Roles maintenance.
Background job monitoring.
Project 01: HP Internal SAP Servers Maintenance (NA, EMEA, EUROPE), Chennai, India.
Role: SAP BASIS Engineer
Duration: Jul` 2003 – Jun` 2005
Worked on the cases which included all end user problem of HP World Wide.
Monitoring of all critical jobs on all production systems which are in different geographical locations.
Performing daily system monitoring check lists for all production boxes.
Monitoring BW servers across the landscape.
Contribute to the documentation for the various tasks that we perform for daily monitoring.
Daily and weekly print queue monitoring and solving end user printer troubleshooting.
Performing transports by moving transport requestes from D to T and P.
Created users and assigned appropriate authorizations / profiles to them.
Created Roles (Activity groups) by using Profile Generator and assigned them to users and Organizational units.
Involved in troubleshooting authorization problems using Repository Information System, Profile
generator, PFCG and Tracing authorizations using SU53.
Monitoring daily health checkups of R/3 Systems by analyzing the following attributes system Logs, ABAP Dumps, File System Full ups, Update Errors.
ER Consulting, Pune, India.
Role: System Administrator
Duration: Jan` 2001 – Dec` 2002
Responsible for maintaining the servers which includes Win NT/2K, Proxy, VSS, and NAV servers including network up and running round the clock.
Installation, Configuration and Administration of Win 2K Advanced Servers with Win 2k Professional as clients.
PC Assembling, PC Maintenance, Troubleshooting, Installations.
Securing Network resources with Shared and NTFS permissions and trouble shooting, common – permission related problems.
Performing system and software updates to the servers by installing appropriate service packs for operating systems from time to time.
Patch management. Using SMS.
Workstation installations on Win NT4.0 / 95 / 98 / 2000 / Prof and upgrades including Software and Hardware as necessary.
System performance, monitoring and trouble shooting user related and server problems.
Configuring and Administrating Active Directory Services, DNS, and DHCP.
Responsible for MS Exchange 5.5 / 2000 Administration.
Administration of FTP Server
Configuring VPN Networks and Administration.
SQL Server Administration (i.e. Database creations, permissions, import, exports) .
Managing NAV Server by Installing and configuring Antivirus client software on all clients and regularly update them with new patches.
Auditing and preparing of all the software, hardware and project backups.
Day to day backups to tapes, disks and CD’S and preparing reports.
Configuring, Managing and troubleshooting of printers.
Configured the whole network to access Internet securely by Managing 24/7 internet up time, and troubleshooting of internet connection problems.
Expertise in giving the support for all Desktop users for their mail and system problems.
Worked with DELL support for resolving major, machine critical issues.
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