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Customer Service Manager

Location:
Johannesburg, GP, South Africa
Posted:
February 26, 2018

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Resume:

CURRICULUM VITAE OF

SNAZO GCEZENGANA

ADDRESS

UNIT 210

DEVILLIERS

JOHANNESBURG

Contact number: 073-***-****

Email address: ac4mc2@r.postjobfree.com

PERSONAL DETAILS

Surname : Gcezengana

Name : Snazo

Identity Number : 920**********

Marital Status : Single

Gender : Female

Nationality : South African

Criminal Record : None

Availability : Immediately

TERTIARY QUALIFICATIONS

Name of institution : Tshwane College of Commerce and Computer Studies

Name of Course : N (Diploma) in Public Relations

Highest grade passed : Grade 12

Year obtained : 2011

Name of school : Philemon Ngcelwane High School

ACHIEVEMENTS

Year : 2015

Awarded : Certificate of Top Achievers in Business Studies

Year : 2010

Awarded : Certificate of Computer and Licence Lessons

WORK EXPERIENCE

Company Name : Pick n Pay Clothing

Position : Cashier

Duration : 18 Months

*Maintaining knowledge of store merchandising

* Provide exceptional customer service

*Handling the store appearance and cleanliness

* Welcoming customers and helping with purchase decision

Company Name : Tshwane College of Commerce and Computer Studies

Position : Administration Assistance

Duration : 3 Months

* Welcome students to the college and assist with the registration

* Managing incoming and outgoing calls for the enquires

* Maintain effective relations with students and parents

* Drafting and dealing with complaints procedures

DEVELOPED ABILITIES

* Able to work under pressure and beyond working hours

* Work effectively with wide range of people

* Transparency and moral integrity are my values

* Vibrant personality, positive attitude and open to new ideas

* Ability to remain calm under pressure and in emergency situations

* Loyal employee with an excellent work record

REFERENCES

1. Mr Kasian Mawopa

Pick n Pay Clothing

Manager

073-***-****

2. Miss Pettido

Administration Manager

Tshwane College of Commerce and Computer Studies

082-***-****

074-***-****



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