Aaron E. Jecminek
Loveland, CO 80538
High potential sales oriented business administrative specialist with multiple client service skills seeking employment that utilizes a high capacity for learning company products, service features, computer systems and workflow processes to maximize results fulfilling the requisite need for reliability, commitment and financial success for both the company and client.
Excellent sales, interpersonal communication and leadership roles including coaching personal development with conflict resolution along with product and process training. Use of strategic and critical thinking to troubleshoot product issues, client and personnel concerns. Develop strong client relationships to produce reliable company/client rapport ensuring future affiliation. Warehouse management, including inventory and product packaging presentation skills. Multitasked consistently to maintain proper workflow procedures.
Rocky Mountain Hydratec, Inc 5/2017 – Present
Coordinated move to new warehouse location.
Managed warehouse location move while maintaining product availability
Redesigned storage layout for improved product access.
Updated inventory count to validate with system.
Handle day to day shipping with multiple shipping companies systems.
England Logistics, Greeley, CO 3/2015 – 5/2017
Ensured coordination of all shipments from cross country destinations for multiple customers within the time requested by team Account Specialists to maintain delivery integrity.
Managed employee sales volumes of 100 to 200 plus phone calls daily and 30 – 50 plus shipments weekly, strengthen business relationships while negotiating freight moves for substantial margin. Ensured complete interoffice communication was passed onto the client for full disclosure of shipment status.
Aided department in multitasking phone calls, computer, and administrative skills to manage large volumes of information daily, stepping in as necessary to complete the task.
Utilized negotiation skills to bring a positive and professional attitude as the face and voice of the company to build enduring business relationships.
Trained and successfully integrated skilled employees to help grow a small subsidiary office into a profitable organization for a large corporation headquartered out of state.
Paradigm Fresh, Fort Collins, CO /Rocky Mountain Produce Group, Windsor, CO 10/2012 - 12/2014
Administered daily work requirements on all sales orders while training new personnel on company standards and procedures. Monitored all orders from the sales staff for successful contract completion. Due to a company split by owners, moved to the newly formed company upon request of the new owner of Paradigm Fresh.
Oversaw sales order requirements while controlling schedules and costs for profitable financial conditions with multiple truck brokers and truck companies utilizing specialized types of trucks to move product.
24/7 support and verification of pickup and delivery schedules according to customer requirements plus all after hour communications with contracted truck companies. Maintained communication from supplier to customer on product movement.
Negotiated contracts and developed relationships with truck brokers and freight companies.
Controlled freight cost to maintain profit margins saving 30% above negotiated prices.
Monitored product movement, rectified problems, and communicated with dispatchers in case of discrepancies and/or product issues.
Communicated with brokers, truckers and company office staff to maintain lasting relationships. Achieved praise for handling all logistical work in a timely manner.
JBS / Swift – USA Imports, Greeley, CO 6/2010 – 10/2012
Assisted with daily orders and shipments for product arriving via ocean carrier vessels from Australia, New Zealand and South America for USDA inspection. Interacted with external and internal sales to ensure prompt delivery of product to customers.
Completed over 60 sales orders weekly, distributing product to multiple warehouses located across the country. Received high commendations on quarterly performance reviews. Maintained strong in-company relationships and continually assisted each coordinator on daily issues.
Prioritized orders by due dates, transit times and delivery specifications as required, working within the products limited life per USDA grades. Coordinated overseas product shipments for arrival to multiple cold stores and for quick inspection and release with the USDA.
Worked closely with sales agents to clarify onshore and in-transit inventory counts, and monitored product allocations, allowing the sales agents to confidently close deals and satisfy customers, trained new employees in navigating the company’s multiple delivery systems. Reconciled weekly inventory reports for products located in multiple cold storage areas.
Proactively enhanced relationships with freight companies and cold storage unit representatives on a daily basis, creating efficient and productive work environments between them and JBS Swift offices.
Lincoln Trust Company, Denver, CO
11/2004 - 4/2010
Trust Services Processor/ Client Relation Rep
Processed incoming and outgoing transfers, distributions, and account applications. Interacted with financial advisors, asset custodians and account owners to ensure that all requests were performed in a timely and accurate manner.
Recognized for continually posting the first or second highest number of incoming transfer requests each month, trained new staff members on following processes and procedures and in using multiple software applications.
Rewarded for designing account applications that helped eliminate errors, immediately increasing the number of accepted applications and decreasing the number of in-house processing errors.
Continued to grow strong relationships with external customers and strictly followed company guidelines to ensure seamless transfers between asset custodians.
Communicated with customers via phone and email to answer questions, maintain records, and complete transaction requests
Navigated through multiple systems during calls to answer questions and coordinate processing tasks while working with asset sponsors to accurately establish complex private investment accounts
Fielded second or third highest number of calls for 10 consecutive months, at the same time training new staff members on properly engaging in customer conversations, handling difficult situations, and utilizing the multiple systems to resolve challenges.
Followed up with end-client and financial representatives in timely manner. Surpassed management expectations for follow up calls, continually bringing service requests to closure.
Phone etiquette and effectiveness praised by management and exemplified for their client relations representatives.
AA Degree in Business / Fine Art, Palomar Community College, 2002
Microsoft Office Suite including Word, Excel, Outlook, PowerPoint plus, SAP, McLeod, and numerous other proprietary software, hardware, and web-based applications. Helped to learn then train on all new software implications. Inventory specialist and quality control methods that were represented within each organization job description.
References upon request