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Administrative Assistant Management

Oklahoma City, Oklahoma, United States
February 27, 2018

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Mary Ann Cummings

**** * ******* ** #***

Oklahoma City, Oklahoma



Grand Canyon University

Masters of Science

Phoenix, Arizona

Graduated June 2016

General Psychology

University of Central Oklahoma

Bachelor of Arts

Edmond, Oklahoma

Graduated December 2007

Substance Abuse Counseling

Employment History

Murdock – Oklahoma City

Tele-Contact Temp

January 2018 - Current

Set appointments and tours

Drive event attendance

Clean up and updating lead database

Survey prospective residents and lost leads

Conduct in-depth market research

Direct mail follow-up

Accept RSVP’s for events on behalf of staff

United Health Group: Formerly Alere Health and Quit for Life

Smoking Cessation Coach (Remote)

October 2010 – May 2017

Appeared in marketing commercials, billboards, radio spots, skits

Assessed for level of addiction and developed a treatment/action plan

Screened and dosed for medications and provided support and continued care

Mentored and trained new smoking cessation coaches

Served as a government contractor, Service Contract Act (SCA) specialist

Coached pregnant women, youth, and special populations, in overcoming tobacco/nicotine addiction

Employment History Cont:

Right Way Medical - Oklahoma City

Drug Counselor

February 2010 – August 2010

Managed and counseled a case load 90 patients

Influenced patient’s lives by providing education and referrals

Resolved conflict using crisis intervention and case management

Planned and created individual and group counseling sessions

Provided screening, intake, and assessment to determine patients’ required level of care

Achieved accurate record keeping and reporting as required by the state

Collaborated and consulted with other counselors regarding individual treatment planning

McBride Orthopedic Clinic - Oklahoma City

Appointment Secretary

November 2008 – June 2009

Checked patients in/out

Scheduled appointments for new, existing and work-comp patients

Data entered work status reports for workman’s comp

Accounts receivables

Relevant Skills

Teacher/Trainer: Beginner

HIPAA Trained: Expert

Multicultural Sensitivity/Awareness: Advanced

Leadership: Expert

Communication: Expert

Microsoft PowerPoint: Advanced

Microsoft Outlook: Expert

Microsoft Excel: Intermediate

Microsoft Word: Advanced

Adobe Programs: Intermediate

Editor: Advanced

Accounts Receivables: Expert

Management: Expert

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