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Sales Customer Care

Location:
Noida, Uttar Pradesh, India
Posted:
February 25, 2018

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वक्रतण्ड मह क य सयक ट समप्रभ न र्वघ्न क रु म दव सवक यष सवद

Shishir Agarwal +91-741*-***-***

: +91-945*-***-***

: +91-741*-***-***

: ac4lva@r.postjobfree.com

(Feb'14 to Nov'14) (Dec'14 to Oct'15) (Dec'15 to Jun'17) (Jun'17 to Till Date)

Currently Working with Squeak Cell Consultancy Service Pvt. Ltd. as a HR Manager since Jun’17 to Till Date.

Analyzing the requirements and mapping the

organizations accordingly.

Shortlist resumes against various

requirements for clients, checking them

on their suitability for skill set, salary

range, location, work authorization, etc

through various sources.

Maintaining database of professionals.

Sourcing candidates via Headhunting,

Networking and jobsite.

Conducted and Coordination of interview

for clients.

Performing salary negotiations with the

selected candidates and follow-up for

joining.

Having experience in client handling, client

Acquisition, getting requirements from

client.

Help the candidate for the Interview

techniques, confidence building, CV

formatting, and Personality development.

Handling team of HR Recruiter for giving

them task on daily basis and taking report

for task.

Maintaining client relation with the

organization, taking client feedback about

the forwarded candidates.

Maintaining and updating client

requirement.

Responsible of giving motivational training

and preparation of different development

program to employees.

.

Worked with Next Knock Consulting Service Pvt. Ltd. as a Manager in HR Recruitment since Jan’17 to Jun’17.

Analyzing the requirements and mapping the

organizations accordingly.

Shortlist resumes against various

requirements for clients, checking them

on their suitability for skill set, salary

range, location, work authorization, etc

through various sources.

Maintaining database of professionals.

Sourcing candidates via Headhunting,

Networking and jobsite.

Conducted and Coordination of interview

for clients.

Performing salary negotiations with the

selected candidates and follow-up for

joining.

Having experience in client handling, client

Acquisition, getting requirements from

client.

वक्रतण्ड मह क य सयक ट समप्रभ न र्वघ्न क रु म दव सवक यष सवद Shishir Agarwal +91-741*-***-***

Worked with Next Knock Consulting Service Pvt. Ltd. as a Team Lead in HR Recruitment since Dec’15 to Dec’16.

Analyzing the requirements and mapping the

organizations accordingly.

Shortlist resumes against various

requirements for clients, checking them

on their suitability for skill set, salary

range, location, work authorization, etc

through various sources.

Maintaining database of professionals.

Sourcing candidates via Headhunting,

Networking and jobsite.

Conducted and Coordination of interview

for clients.

Performing salary negotiations with the

selected candidates and follow-up for

joining.

Having experience in client handling, client

Acquisition, getting requirements from

client.

Worked with LG Electronics as Sales Executive since December 2014 to October 2015.

Working as a RSO (Retail sales officer).

Daily, weekly, monthly and yearly stock

reporting for maintaining sales process.

Ensure effective implementation of sales

and collection plan.

Implementation of coverage plan of visit to

dealers, retailers & end users.

Organize Dealer & Influencer meets.

Ensure proper mapping of network of

dealer, sub-dealer & territory.

Worked with Aegis Pvt. Ltd as Customer Care Executive since Feb. 2014 to November 2014.

To handle the calls of

the customers working

for PNB inbound

customer care voice

process.

To provide the

information to the

customers regarding

PNB and their

accounts.

To take down the

customers’ complaints

and escalate to the

concerned department.

Professional Experience:

Completed Bachelor of Business Administration (BBA) from I.P.P.G. College, Bulandshahr (U.P.) (CCS University – 2012).

Academic Qualification:

Passed Intermediate from UP Board in 2009. Passed Matriculation from UP Board in 2007. Technical Exposure:

National Certificate in Modular Employable Skills (Banking & Accounting) in March 2010.

Basic Knowledge in Computer Application, MS OFFICE (MS-Word, Power Point, MS Excel, Outlook). वक्रतण्ड मह क य सयक ट समप्रभ न र्वघ्न क रु म दव सवक यष सवद Shishir Agarwal +91-741*-***-***

Personal Skills:

Positive and confident

Self Motivated

Always interested in updating knowledge

Creative Mind.

Honors & Awards:

Performer of the Month

(Nov’16)

Star of the Quarter-III

(Oct'16 - Dec16)

Performer of the Month

(Sep'16)

Star of the Quarter-II

(Jul'16 - Sep'16)

Performer of the Month

(Aug'16)

Valuable Contribution

(Jun'16)

Interests and Hobbies:

Personal Details:

Father’s Name : Mr. V.P. Agarwal.

Father’s Occupation : Business Man

Nationality : Indian

Date of Birth : 11th January 1989

Marital Status : Single

Language : Hindi & English

Date: -

Place: - Shishir Agarwal



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