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Customer Service Sales Representative

Location:
East Providence, Rhode Island, 02915, United States
Posted:
February 24, 2018

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Erin Schuttert

*** ********* ***, ********* ** **915

401-***-**** ac4lll@r.postjobfree.com

Professional Experience

Vision Properties

Providence, RI

****-****

Property Manager

●Maintains property rentals by advertising and filling vacancies; negotiating and enforcing leases; maintaining and Establishes rental rate by surveying local rental rates; calculating overhead costs, depreciation, taxes, and profit goals.

●Attracts tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units.

●Contracts with tenants by negotiating leases; collecting security deposit.

●Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.

●Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping and snow removal service

●Plans and markets events for residents

Universal Technical InstituteNorwood, MA 2013-2015

Student Development Advisor

●Promotes, markets, and recruits Students for Elective Programs by delivering informational presentations to all students throughout their program, providing guidance and direction regarding career opportunities while presenting the value proposition, and educating short-course students enrolled in core programs.

●Conducts follow-up calls to ensure enrollment and class starts and addresses issues or concerns raised by students and/or student influencers regarding cost, finance, curriculum, tutoring, testing procedures or downgrade policy. Complied with governmental regulations, standards of accreditation, Admissions Department Policy and Code of Ethics as they related to enrolling students

●Advises students regarding potential “downgrades” by overcoming objections, and stressing the value proposition of completing an Elective Program. Enrolled students who met eligibility requirements as published in the school’s catalog

●Owns Program Change and re-enroll process by ensuring timely follow –through by all departments and the student in the process while offering outstanding customer service.

oConsistently achieved/exceeded budgeted start goals

oConsistently reduced dropped programs

Premier Education GroupFall River, MA 2014-2015

Admissions/Sales Representative

●Provided information to all potential students interested in receiving information about the programs, including entrance requirements, curricula and academic standards

●Followed up on and recorded all prospective student inquiries

●Complied with governmental regulations, standards of accreditation, Admissions Department Policy and Code of Ethics as they related to enrolling students

●Provided campus tours to prospective students

●Enrolled students who met eligibility requirements as published in the school’s catalog

●Completed all required forms for enrollment, scheduled the Financial Aid appointment, and followed up to ensure that Financial Aid packaging was complete

oConsistently achieved/exceeded budgeted start goals

Brady Sullivan Properties Multiple Locations, RI 2012-2014

Lead Lease Agent / Assistant Property Manager

●Showed and leased all available units

●Prepared all leasing documentation and move-in/move-out documents

●Coordinated inspections of properties; Created work orders for maintenance

●Created promotional ads for use on electronic media

●Maintained and recorded all rental payments and deposits

oExceeded monthly lease goals for the duration of employment

Lincoln Technical InstituteLincoln, RI2009; 2011 - 2014

Admissions Representative/High School Admissions/Outreach Coordinator

●Provided information to all potential students interested in receiving information about the programs, including entrance requirements, curricula and academic standards

●Followed up on and recorded all prospective student inquiries

●Complied with governmental regulations, standards of accreditation, Admissions Department Policy and Code of Ethics as they related to enrolling students

●Provided campus tours to prospective students

●Presented information regarding the program offerings of the school, to high school classes

●Enrolled students who met eligibility requirements as published in the school’s catalog

●Completed all required forms for enrollment, scheduled the Financial Aid appointment, and followed up to ensure that Financial Aid packaging was complete

oConsistently achieved/exceeded start goals

oChosen to train new hires in the Admissions department

oPromoted from Outreach Coordinator to Admissions Representative within four months of employment

Dermatology ProfessionalsEast Greenwich, RI2011 - 2013

Scheduling Coordinator

●Answered telephones and directed calls to appropriate staff

●Scheduled and confirmed patient diagnostic appointments, surgeries, and medical consultations

●Completed insurance and other claim forms

●Interviewed patients to complete documents, case histories, and forms, such as intake and insurance

Family Fitness ZoneCoventry, RI2009 - 2010

Sales

●Greeted potential members and escorted them on tours of the facility

●Proactively generated leads and sold new memberships

Kent SurgicalWarwick, RI2009 - 2010

Medical Secretary

●Prepared patient records for appointments

●Answered phones, performed filing and scheduled appointments

●Assisted in clinical procedures

Patterson DentalWarwick, RI2008

Customer Service/Events Coordinator

●Ordered all of the dental supplies, and managed returns and inventory

●Coordinated all inside and outside events for the branch

●Supported outside sales reps with order processing, quotes, audits, and deposits

Education

Rhode Island CollegeProvidence, RI2015

Associates Degree in Communications (43 credits)

CEI (Lincoln Tech)Lincoln, RIGraduated 2002

Medical Secretary Certificate



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