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Human Resources Employee Relations

Manama, Capital Governorate, Bahrain
February 24, 2018

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Jalila Saeed Al Derazi

Bahraini, married, ** years old. Contact Numbers: 39413319 - 39413317


Human Resources Manager with 16 years’ experience of practical understanding of business needs. Highly effective at incorporating creative leadership skills to achieve business objectives. Direct projects that improve efficiency while meeting deadlines and budget requirements.

Core Competencies

Problem solving and conflict resolution

Written and oral communication skills

Numerical and analytical skills

Area of Expertise

Recruitment and selection

Training and Development

Compensation and payroll

Employee relations

Regulatory compliance

Performance Management

Projects and Achievements

Executed the company’s workforce headcount evaluation project.

Contributed positively to the merger project between Solidarity General Takaful Company and Al Ahlia Insurance Company as a Project Implementation Committee Member (PIC).

Prepared Human Resources Department’s three years strategy in view of the company’s Business Plans.

Managed new HR system gap analysis, testing and implementation processes.

Created a Job Matrix as a platform for career development plan.

Modified HR Manual based on regulatory changes such as Labor Law for the year 2012, new levy system and other regulatory changes.

Reduced employee turnover in Front Desk Function through introducing a new incentive program and other reward systems.

Reduced staff cost related to recruitment and pay increase through utilization of Tamkeen and Ministry of Labor subsidy programs.

Identified risks within Human Resources Department and prepared Department risk card as part of the company’s overall risk register project.

Introduced several schemes that aim at boosting employee morals and increasing retention through career development plans, training sponsorship and several reward systems.

Professional Experience

Jan 2007-Till date Manager - Human Resources Department

Solidarity Bahrain B.S.C

One of the largest Takaful Insurance Companies in Bahrain

Duties and responsibilities:

Plan, organize and control all activities of the department

Drive alignment between HR strategy and business goals

Apply HR and business knowledge evidencing appropriate decision making skills

Bridge management and employee relations by addressing demands, grievances or other issues

Coordinate with management with regard to interviewing, hiring, terminations, promotions, performance review and other matters

Develop and maintain a human resources system that meets top management information needs

Keep records of benefits plans, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting

Manage complex employee relations casework including dispute resolution, disciplinaries, grievances, absence, retirement and redundancy

Advise managers on the terms and conditions of employment and knowledge share best practice with them

Provide first line advice on current and existing benefits for employees and managers

Administer payroll and payroll records and keep accounts appraised of any changes

Work with appropriate parties on reward strategies

Manage talent and succession planning

Managing the recruitment and selection process

Maintain a positive working environment

Oversee and manage a performance appraisal system that drives high performance

Assess training needs to apply and monitor training programs

Identify legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance

Consult legal counsel to ensure that policies comply with labor law and other legalisation

Implement and revise the company’s compensation program

Perform benefits administration

Create and revising job descriptions

Developing, analysing, and updating the company’s payroll budget

Develop, recommend and implement personnel policies and procedures

Recommend new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed

Maintain and revise the company’s handbook on policies and procedures

Plan and conduct new employee orientation to foster positive attitude toward Company goals

Prepare employee end of service notices and related documentation and conduct exit interviews to determine reasons behind separations

Prepare reports and recommends procedures to reduce absenteeism and turnover

Contract with outside suppliers to provide employee services, such as temporary employees, outsource staff and other related services

June 2002- Jan 2007 HR and Recruitment Administrator

Ebrahim Khalil Kanoo Group B.S.C (c)

A leading group of companies specialized in Automobiles, IT & Real Estate

Duties and responsibilities:

Conduct personal interviews and placement tests for candidates

Carry out recruitment formalities

Coordinate with recruitment offices in Ministry of Labour, BTI and University of Bahrain

Prepare recruitment advertisements and vacancy status reports

Handle performance assessment for new staff

Follow up with department heads regarding poor attendance and poor performance cases

Issue warning letters, resignation and termination notifications

Coordinate with department heads to figure out training needs for each department

Educational Background

2004-2008 B.Sc. in Business Management

Kingdom University- Graduated with First Degree of Honour

1996-2000 Associated Diploma in Chemical Engineering

University of Bahrain

1993-1996 Secondary School Certificate - Science Section - GPA: 92%

Manama Secondary School

Professional Courses

Sep 2012-May 2013

Diploma in Human Resources Management - Level 5

Chartered Institute for Personnel and Development CIPD, UK

Nov 09-March 2010

Human Resources Diploma

Tamkeen, in affiliation with RIPA International


Single Subject Diploma in HR

The Gulf Academy, in affiliation with ICM Institute, UK

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