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Customer Service Accounts Payable

Calgary, Alberta, Canada
$50 K
February 24, 2018

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Antica Kandic #***, ****-*ndstreet SW, Calgary, AB, T2H 0A1

Ph.403.***.****; 403.***.****;;


**** ****-**** *** ******** Preparation, Administration Personal – Accounting & Small Business Major – – H&SAIT R Block – Diploma - Certificate Degree 1998-2000 Bow Valley College – General Studies – Diploma Degree Skills

• Knowledge of internal audit of small entity.

• Strong analytical and research skills; ability to identify key issues and determine appropriate course of action to solve problems.

• Strong soft computer skills in Microsoft Excel and Word.

• The ability to deal courteously and effectively with others.

• Strong organizational skills and the ability to meet deadlines.

• Demonstrated ability to multi-task.

• Good oral and written communication skills.

• Strong analytical skills and the ability to perform moderately complex accounting or mathematical functions. Work Experience

Current Copart – Title clerk Calgary, AB

• Detail reviews of car information prior to data entry which including image review of collision, car condition, and car details.

• Providing exceptional customer service and effectively communicating with customers when calling shop, residence, or the insured to arrange towing of vehicle to the yard.

• Preparing documents for sale of vehicle, title transfer, and processing payments for vehicles sold.

• Perform final vehicle walk-troughs on the yard prior to sale.

• Prepare performance reports to national.

• Performance and result driven, evident by level of CAS score report of 2835 for the last three months ending February 17, 2016.

2012-2014 Petro Management Training – Auditing Calgary, AB

• Developed processes, and executed procedures to perform internal audit balances of accounts receivable, accounts payable, and GST; procedures include reviewing account reconciliations, matching vendor/customer balances to invoices, and tracing transactions to G/L details.

• Prepared payroll for six employees and updated changes to CRA payroll rates as necessary.

• Assisted with quarterly financial statement reporting for accounts receivable and accounts payable.

• Processed vendor invoices, purchase cards and expense accounts to complete timely, accurate payment.

• Assisted other office administrative coordination’s when necessary to maintain work schedules and meet deadlines.

• Performed other duties as required.

2012 • Focused on marketing Prominent and selling Homes of Ltd homes – Area and home Manager products. in Training Calgary, AB

• Provided product knowledge and information to perspective and new home buyers.

• Operated and maintained immaculate interior and exterior presentation of show homes.

• Participated in company sponsored fund raising activities and training. 2011 • Posted customer Apex payments Distribution by recording – Accounts cash, checks, Receivable and credit Clerk card (Contract) transactions. Calgary, AB

• Updated receivables by totaling unpaid invoices.

• Maintained records by microfilming invoices, debits, and credits.

• Verified validity of account discrepancies by obtaining and investigating information from sales.

• trade promotions, customer service departments, and from customers.

• Resolved invalid or unauthorized deductions by following pending deductions procedures.

• Resolved collections by examining customer payment plans, payment history, credit line coordinating contact with collections department.

• Summarized receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verified totals.

• Protected organization's value by keeping information confidential. 2008-• Supervised 2011 staff H&of six; R Block trained – and Office evaluated Leader associates according to established company’s policies and procedures; Calgary, AB monitored weekly and daily work; coaching; helped associates with performance goal setting and provided performance measurement feedback to associates.

• Implemented guidelines that helped associates prepare complete and correct returns and ensured associates properly followed electronic submission procedures in order to provide optimal client service.

• Responded to clients’ service inquiries for tax related matters on a timely manner, utilizing the support of district manager for more complex issues or uncertainties.

• Focused on client relationships; monitored delivery of client services and reported status and progress to upper management.

• Followed up with clients’ after season peak for feedback and to measure client satisfaction and retention. Antica Kandic #601, 5717-2ndstreet SW, Calgary, AB, T2H 0A1 Ph.403.***.****;

2006-• Reviewed 2007 production Deloitte reports & Touche for pipelines – Oil and & Gas, oil and Royalty gas wells Tax and matched to submitted royalty figures to municipalities Calgary, AB and governments.

• Analyzed financial reports and audited municipalities and government vendor accounts in A/P for royalty related purposes. Activities and Interests


• Wrote two novels and the third one is a work in progress. The books are focused on spiritual growth, self-experience, and Volunteering • Volunteer rebuilding annually and recovering at local after homeless ups and shelters downs

• Volunteering at church

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