KIMBERLY N. CLAYTON

**** ***** ******** ****** *** 4 MEMPHIS, TN 38118

901-***-****

ac4lj9@r.postjobfree.com

EDUCATION Bachelor of Business Administration, December 2016

University of Memphis, Memphis, TN

Major: Management Information Systems

RELEVANT Coursework: System Analysis Methods, Business Analytics Tools, Advanced Studies in Analytical Tools for Business COURSEWORK Decisions, Advanced Topics in Database/Information Management, Strategic IT Project Management

COMPUTER Languages: Visual Basic, HTML, JavaScript, SQL

SKILLS Operating Environment: Windows 7, 8, and 10

Business Tools: Internet Applications, Microsoft Office Suite, QuickBooks

RELEVANT Computer Technician Intern, Summer 2009

EXPERIENCE Memphis City Schools, Memphis, TN

Repaired computers and performed troubleshooting strategies for Memphis City Schools.

Determined which technological upgrades and installations will improve efficiency in the schools.

Calculated memory and speed requirements for the computer system.

Conducted testing to ensure that the systems work as expected.

Consulted with users to determine the needs of the computer system.

EXPERIENCE Psychological Testing Assistant, January 2017- Present

Memphis Police Training Academy, Memphis, TN

Administer and evaluate psychological tests using required software.

Compile and file psychological data for statistical analysis and interpretation.

Refers test results to superior for interpretation.

Ramp Agent, May 2015 – July 2017

Federal Express, Memphis, TN

Directed, supervised, and communicated with teams and management to maintain quality on-time station performance.

Prepared load plan using required software, while ensuring on-time departure with zero discrepancies.

Assisted where needed while taking on multiple positions; and coached new hires on the functionality of the operation.

Material Handler, January 2011-May 2015

Federal Express, Memphis, TN

Performed with distinction; was promoted to ramp agent.

Met aircraft and transport packages to sort and heavyweight areas.

Assisted in ensuring aircraft, vehicles and containers, including dangerous goods, were loaded/unloaded safely and efficiently, in accordance with proper packaging and freight handling techniques.

Executive Assistant, Summer 2010

Neighborhood Christian Center, INC., Memphis, TN

Monitored the data maintenance.

Managed the preparation of documents using Microsoft Office Suite.

Answered calls, greeted clients, scheduled meetings, and assured the needs of the client and management were met.

ACHIEVEMENTS Certificate of Completion, November 2016

Fogelman College of Business and Economics, Memphis, TN

Successfully completed the requirements for The Complete Professional Program.

Certificate of Completion, August 2009

Memphis City Schools Student Technology Support Program, Memphis, TN

Completed all coursework and qualifications for Memphis City Schools Summer Internship Program.

Certificate of Achievement, July 2009

Memphis City Schools’ Internship Program, Memphis, TN

Employee of the Week

PHILANTHROPY Service Representative, World Overcomers Church Bookstore, 2016 - Present

Technical Assistant and Mentor, Code Crew, 2015

College Tour Guide for Whitehaven High Students, Fogelman Serves, 2014

Technical Assistant, Black Girls Code, 2013

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