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Customer Service Representative

Location:
Lithonia, Georgia, 30058, United States
Salary:
25.00 per hour
Posted:
February 24, 2018

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Resume:

Wanda Faye Allison

**** ******* **** ***

Lithonia, GA 30038-5104

770-***-****

w.f.allison0526@!gmail.com

Seeking a position where I can demonstrate my extensive customer service skills. I have great communication skills while providing excellent customer service. I am personable, comfortable communicating with people with diverse backgrounds and cultures. I quickly adapt to new environments and responsibilities.

Education

South Florence High School

August 1980 to June 1983

Florence, SC

Work Experience

Virtual Customer Service Representative at LiveOps

October 2013 to Present

Lithonia, GA

Assist customers from the comfort of my home with ordering items that the caller has selected.

Virtual Customer Service Representative at Arise Virtual Solutions

October 2013 to Present

Lithonia, GA

Assist customers from the comfort of my home with ordering items that the caller has selected.

Rate Clerk Specialist at Norfolk Southern

January 2007 to October 2013

Atlanta, GA

Assist customers with billing concerns.

Customer Service Representative at ComForce IT

September 2004 to December 2006

Johns Creek, GA

Provided retention assistance to AT&T customers incoming calls pertaining to the cancellation of their DSL internet service.

Customer Service Representative at BellSouth Telecommunications

August 1998 - June 2004

Tucker, GA

Received incoming telephone calls from customers having questions pertaining to their telephone bill.

Customer Service Representative at AT&T

August 1998 - June 2004

Marietta, GA

Received incoming telephone calls from customers having questions pertaining to their telephone bill.

Department of Defense, United States Navy, Yeoman Petty Officer Third Class (YN3)

January 1984 - January 1988

Helicopter Antisubmarine Squadron ONE (HS Naval Air Station, Jacksonville, FL

Clerical support for helicopter squadron.

References

Available upon request



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