Consuella A. Sibley

**** **** **. ***-*** Marietta, Ga. 30067 404-***-**** ac4lc2@r.postjobfree.com

SUMMARY

Accomplished administrative professional, capable of handling a wide range of functions and consistently producing top-quality work. A proactive, “take-charge” professional with extensive experience and success providing administrative support to senior executives.

KNOWDLEDGE, SKILLS AND ABILTIES

●Budgets & Forecasting

●Community Mobilization & Outreach

●Event Planning & Logistics

●Timekeeping and Payroll

●Paid/Volunteer Staff Management

●Training Facilitation

●Developing SOP Manuals and Checklists

●Interpersonal Communication

TRAININGS AND CERTIFICATIONS

Notary Public

Cobb County, Ga.

Business Administration

Strayer University, Atlanta, Ga.

COMPUTER SKILLS

PC Operating Systems, Intacct Accounting Software, Timeclock Plus Internet, Windows Operating System; Microsoft Office: Word, Excel, PowerPoint; Internet Explorer; Database Management Programs: ACT 6.0, Goldmine, Chronotek (Payroll & Timekeeping Software)

RELEVANT EXPERIENCE

Construction Analyst, Loss Verification for Office of Disaster Assistance

United States Small Business Administration, Herndon, VA 11/2017-01/2018

Responsibilities:

• Determines root cause and extent of structure damage.

• Recommends methods of making repairs to residential structures.

• Provides cost analysis to repair and replace personal and residential property.

• Makes contact with loan applicants to update file information.

• Travels to locations affected by disasters to expedite the assistance loan process.

Using computers and/or iPads, uploads, retrieves, and completes work assignments and performs internet research.

Administrative Assistant for Fleet Management and Facilities Operations

World Changers Church International, College Park, GA 7/2010-7/2017

Responsibilities:

Provided general administrative and clerical support including mailing, scanning, faxing and copying to management.

Supported Sr. Vice President, Director of Operations, CEO and COO.

Maintained electronic and hard copy filing system.

Opened, sorted and distributed incoming correspondence.

Performed data entry and timekeeping (payroll) for the departments.

Managed calendar for Managing Director and Supervisor.

Assisted in resolving all administrative problems.

Ran company’s errands to post office and office supply store when needed.

Answered calls from vendors, members, partners and first-time guest regarding their inquiries.

Prepared and modified documents including correspondence, reports, drafts, memos and emails.

Scheduled and coordinated meetings (local and regional), appointments and travel arrangements for Managers.

Maintained office supplies for the departments.

Customer Service Representative

Ryla Teleservices, Kennesaw, GA 4/2009-7/2010

Responsibilities:

Enrolled Federal Employees into health benefit plans.

Answered questions regarding plan benefit details.

Aided employees with cancellations and changes to plan selections.

Escalated specialty calls to appropriate departments.

Loan Processor

National City Mortgage, Atlanta, GA 2/2006-3/2009

Responsibilities:

Input and Set-up loans into the system (TMO).

Provided communication between my department and broker.

Pull flood certificates for loans in process.

Retrieve background information for borrower, co-borrower and any person involved in the loan transaction for fraudulent practice.

Prepared loans to go to the Underwriting Department and maintained account files.

Executive Administrative Assistant

Office Manager

Marketing Manager

Washington Mutual Home Loans, Atlanta, GA 1/2001- 1/2006

Responsibilities:

Provided executive level administrative support to the Vice President of Sales and up to 20 Loan Consultants.

Oversaw calendars, including personal and professional events.

Prepared meeting agendas and take notes at meetings.

Organized executive travel and entertainment arrangements (local & regional).

Screened phone calls, mail and email.

Audited and created expense reports.

Input and Set-up loans into the system (TMO).

Appeared at trade shows and banking centers along with loan officers to assist in the construction of booths, distribution of product materials and company branded apparel and promotional products.

Ordered and inventoried office supplies for the office.

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