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Human Resources Management

Location:
Washington, District of Columbia, United States
Posted:
February 23, 2018

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Resume:

Zodie Medley

ac4lay@r.postjobfree.com

PH: 443-***-****

Program Analyst Project Specialist Customer Relations

Project Mgmt Budget Mgmt Strategic Planning

Project Management, Communications, and Programmatic support of internal as well as external partners through coordination, planning, implementation and writing skills. Ensures day to day responsibility for making progress on achieving project deliverables, project management as well as oral and written communication.

Selected Highlights

Ability to retain a large variety of information and strong ability to multi-task and perform analytical duties with accuracy.

Demonstrated ability using various computer software programs and fluency in using software packages (MS Office, Access, SharePoint, InfoPath, and Vital Information Subsystem (VIS).

Ability to maintain a good working relationship with all team-members, vendors, clients and government agencies.

Strong interpersonal, communication, analytical and organizational skills

Proven experience in providing the highest level of customer service

Experienced and strive in developing individuals to their greatest potential

Core Competencies

Data Acquisition

Problem-Solving

Customer Relations

Project Management

Strategic Planning

Safety Management

Human Resources

Federal Regulations

Risk Management

Professional Experience

AARP 02/2017-2/2018

Financial Resilience Associate (CSN)

DUTIES:

Responsible for tracking project schedules and deliverables and resolution of all AARP submissions through the AARP Employer Pledge Program, Social Security Q&A and Fraud Watch Network.

Responsible for the oversight, implementation and operation of the EPP Program as well as manage program deliverables with a constant focus towards continuous improvement.

Ensure that program delivers according to employer’s needs and deliver change management strategies as needed.

Responsible for developing and implementing internal communications as well as managing stakeholder relationships.

Prepares regular communications with Employer’s and other communications as needed.

Supports the Community State & National Leadership Team in providing information and serve as a point of contact for functions relating to the social impact mission.

Coordinate a wide range of information on priority initiatives and works with colleagues across AARP to ensure that information is communicated in a way that effectively and efficiently drives action and follow up as appropriate

Collaborate with CSN Management to maintain and strengthen relationships as needed to advance AARP goals.

Department of Homeland Security (DHS) 3/2014-10/2016

Data Acquisition Analyst

DUTIES:

Manage Entrance on Duty processing of all new hires and departing employees.

Responsible for supporting programs and collaborate with clients and teams to update and manage milestones and dependencies.

Communicate with teams, clients and vendors to set and manage project expectations and timelines.

Schedule project and supporting resources as outlines in the project plan and coordinating with other teams and clients to manage workload.

Responsible for maintaining staffing levels as well as ensuring all contractors meet customer’s requirements.

Interact with Security leadership and project teams and resources to drive project objectives.

Responsible for providing excellent communication, handling project communication across the project team, stakeholders, and across the government.

Department of Transportation- Federal Aviation Administration (FAA) Washington, DC 11/2008-2/2014

Program Analyst

DUTIES:

Responsible for recording all Emergency Maintenance Reports through the Federal Aviation Administration (FAA) on foreign accident or incident investigations.

Prepares comprehensive written reports of Voluntary Disclosures in a timely manner and in accordance with Department of Transportation (DOT) policy and procedures.

Researches, develops and completes safety recommendations, corrective actions, and other necessary changes in operational procedures to improve aviation safety.

On assignment, within his/her area of expertise and responsibility, participates as an advisor to stakeholders concerning FAA orders for amendment, suspension, and revocation of airmen and air agency certificates.

Provides mentoring and on-the-job training to new-hires, including guidance and critiquing of techniques, procedures, and written products.

Responsible for developing long range plans and recommendations in utilizing goals, objectives and adapting to fast turnaround assignments.

Created job descriptions to attract a targeted talent pool within the market wage range.

Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.

Partnered with the IT department to create a streamlined on-boarding process for new hires.

Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.

Provides advice and guidance to all supervisory levels on human resources management principles, techniques, acceptable personnel practices as well as statutory, regulatory, and procedural requirements. Works closely with senior management and other management personnel in providing advice on a full range of human resources functions such as recruitment and placement, compensation and wage surveys, employee and labor relations, employee development, information systems, position management, performance management, awards,

Provides advice and guidance to all supervisory levels on human resources management principles, techniques, personnel practices as well as statutory, regulatory, and procedural requirements. Worked closely with senior management and other management personnel in providing advice on a full range of human resources functions such as recruitment and placement, compensation and wage surveys, employee and labor relations, employee development, information systems, position and performance management.

Interpreted and provided instructions on laws, regulations, policies, and procedures to develop guidance to support new and/or changing program aspects.

Cultivated and maintained productive working relationships with the Office of Human Resource professionals across Aviation Safety to share information of interest.

Worked with the Federal Personnel/Payroll System (FPPS) on a daily basis, as well as other computer software used to effect personnel actions and complete work assignments.

Identified, captured, and stored data required for use in the management of HR programs.

Reviewed human resource programs using administrative audits and investigative reports to analyze ability to meet mission requirements of the agency.

Education/Certifications

Strayer University

MBA- Human Resource Management

Trinity University

BA- Political Science

Additional Credentials

Technical Skills

Training

Microsoft Office, SharePoint, Outlook, PRISM, Delphi, Visio

Intro to Project Management

Project Time Management

Managing Projects with your Team

Federal Classification

Federal Staffing & Placement

Intro to Budgeting

Budget Formulation

Budget Execution



Contact this candidate