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Test Cases

Old Westbury, New York, United States
February 26, 2018

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Syed M. Alam

East Meadow, New York

(516) ***-****,


US Citizen with over Six years (6+) of extensive experience on complete STLC for QA testing covering both manual, and automation tests

Hands on experience in developing test coverage document, implementing the test procedure, test techniques and test resources

Knowledge and experience in every phase of STLC, SDLC and standard test process guide for QA methodologies- Agile and Waterfall

Expert building test automation framework using Selenium WebDriver, TestNG, Cucumber, Maven, and Page Factory for Page Object Model(POM)

Experienced in Object Oriented Programming (OOP) using Java and implemented Inheritance, Polymorphism, Encapsulation, Abstraction, and Java Collections

Expert on test execution using Continuous Integration (CI) tool Jenkins

Participated in the development of test plans to include scope of testing, test objectives, test approach, test data, and test estimations

Expert in testing techniques such as smoke, black box, functional, Non-functional, boundary, regression test, end-to-end test, positive & negative test, and integration test, UI, database test and UAT

Expert in analyzing requirement’s to writing test strategy, test plans, test cases, traceability matrix, QC metrics, QC report and status reporting to Lead, PM and Client

Entered, retested and resolved defects, changed defect status and generated reports in Quality Center, and JIRA

Extensive testing experience in writing and executing SQL queries in Oracle and SQL Server

Energetic self-starter with excellent analytical and organizational skills. Achieves goals, objectives and milestones in an accurate and consistent manner

Worked with multiple project at the same time with minimum supervision

Technical Skill:

Software Testing Tools

Selenium WebDriver, Appium, Cucumber, TestNG, Maven, QC/ALM, JIRA, SQL Developer, SoapUI, Postman.


Oracle, Microsoft SQL Server, MS Access


JAVA, HTML, SQL, VBScript, Gherkins


Git, SVN, Maven

Professional Experience:

Citibank, New York, NY, November 2016 – Present

Sr. Test Automation Engineer

Online Banking provides client account information like account summaries, account details, monthly statements, balance transfers, accrued interest, check ordering, loan application, to apply credit cards, and financial services


Actively participated in Agile Scrum development including Sprint Planning, Daily Scrum, and Retrospective meeting

Worked closely with Product Owner(PO) and Business Analyst (BA) to ensure user stories are clear and consistence

Developed test cases in Gherkins and implemented cucumber to automate them

Developed automated scripts using Java in Selenium Web Driver with Maven, Cucumber, and TestNG

Performed test automation Development using test framework that implements Page Object Model (POM), cucumber feature files, and TestNG configuration files

Used Continuous Integration Tools (Jenkins) for automation script run in nightly basis and to provide quick feed back to the developers

Implemented Maven for Project building, and Git for code management repository

Submit the defect reports, and communicate issues to business, engineering, and management using JIRA

Performed RestFul API testing using Java RestAssured, Cucumber, and TestNG

Performed Backend Testing by developing complex SQL queries

Performed mobile native app, hybrid app and mobile web testing for Android and iOS devices, using Appium

Resolve the risk, issues and defects with the coordination of the group members and external team members

Work independently in multiple project and effectively communicates with the stakeholders

Blue Cross Blue Shield(BCBSS), Rockville, MD, December 2014 – October 2016

Software Test Engineer/Analyst

Web based Patient management system, and Electronic Claims that manages customer policies, payments, health records, and health providers. Customer can manage the accounts online, and choose health providers, and choose to go paperless.


Participated in Sprint planning, retrospective and daily Scrum meeting

Developed Test Plans, Test Scenarios and Test Cases from Business, Technical and Functional requirements/ user stories

Automated new test scripts using Cucumber, WebDriver, and Java

Implemented Page Object Model (POM) concepts using Page Factory to manage objects separately making the framework reusable and scalable

Implemented implicit wait and explicit wait in Selenium scripts to ensure that the scripts are synchronized with the application

Created User-defined functions (UDF), functions libraries and maintained the initialization scripts to set-up the work environment

Responsible for metrics management and defect tracking/defect life cycle where defects were logged and change requests were submitted using JIRA

Prepared execution SQL quires for back-end testing

Performed regression testing and new development testing for all applications

Worked closely with software development and cross functional teams

Target, Minneapolis, MN, Sept 2012 – Nov 2014

System Test Analyst

The Asset Management system is to keep track of all the software and Hardware assets which Pfizer uses for managing the global business. The business flow consists of scanning hardware, building client data, engagements, building database and maintenance.


Created Test plans, Test Scenarios, Test Scripts and Test Cases corresponding to the test requirements in order to maximize verification coverage of system variables

Interacted with Development, Requirement, CM, and QA Teams to ensure overall quality of the software

Used HP Quality Center to ensure efficient documentation of QA activities

Analyzed and reviewed the software requirements, and functional specifications

Attended design review conference meetings with on-site team

Conducted System, Integration, Functional, Ad hoc, Smoke and Regression

Tested the functionalities by Manual Testing and data validation using SQL queries

Validated the backend integrity and reports accuracy

Developed Test Execution Matrices during the test cycle

Communicated with developers and QA Team members to resolve issues.


Bachelor in Business Management. Minor: Computer Science

SUNY College at Old Westbury, Old Westbury, N.Y.

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