NNABUENYI, IFEYINWA A
Address: * ******* *****, ******* ******, Awoyaya, Ibeju-Lekki,
Education and Qualification
Irgib Africa University, Cotonou, Benin Republic 2013-2014 BSc Communication and Information Technology Engineering – 2nd Class Upper Honours Degree
Project Title – Design and Implementation of Inventory Control System for a Manufacturing Organization (A Nigerian case study, Nigerian Breweries,9th Mile Corner) Ngwo, Enugu (Supervised by Mr. Chuks)
Federal Polytechnic, Nassarawa, Nassarawa State 2007-2009 National Diploma in Computer Science
Project Title - Computerized Method of Poultry Record Keeping (Ministry of Agriculture, Nassarawa)
Government Science School, Nassarawa 2006
Senior School Certificate Examination (NECO)
Joint Marine Environ Guard Limited June 2014 –January 2015 Operations Officer
Works as an operations admin officer (Vessels Monitoring/Operations Administrative activities).
Responsibilities include Identification and Monitoring of visiting Vessels within the Nigerian Exclusive Economic Zone from the application of Satellite Automatic Identification System (AIS) keeping note of the Vessel name, Visited Terminal, Date of visitation, IMO number, Flag and Vessel’s Gross Tonnage .
Report writing on the identified visiting vessels showing; weekly report on the listings of the visited vessels using spread sheet, prepare and submit monthly report on the vessels listings stipulating the expected Sea Protection Levy and waste collection levy to be paid by each vessel owner using spread sheet.
Support and documentation of all marine operational activities ensuring the availability of resource by keeping records of previous voyages, vessels records etc.
Coordination of the operations team on administrative issues, liaising deliverables with the Company and Clients.
Stock control by ensuring proper recording of the supplied personal protective equipment (PPE) for operations staff, disburse when there is need and recommend supply when stock is low.
Raising of petty cash voucher for the crew members weekly allowances payment, some of the operations purchases and retirements.
Joint Marine Environment Limited
Front Desk Representative/Admin Personnel May 2013 –June 2014
Worked as front Desk representative/Admin personnel
Telephone operations, receives and makes business calls Keeprecords of calls.
Handle mails, sends and responds to official mails
Oversees the activities of the dispatch riders, drivers, Office Assistant and cleaner
Supervises them to ensure effective work delivery
Raise petty cash advance payment vouchers and represent vouchers for them.
Raise their weekly over time sheet and fellow up payment
Order supply of diesel and monitor usage
Maintenance of the reception area
South Oak Nigeria Limited Jun 2011-Feb 2013
Head, Client Services
Worked as head client services.
Developed new business plans and strategies.
Actively participated in prospecting of new clients by going on daily field marketing with the marketing team as well as maintaining the old ones.
Forged and maintained good links with customers, developed network of business contacts, dealt with customer’s queries and complaints.
Ensuring clients satisfaction and achieving managerial set goals. Curtain Links Services Limited Apr2010- Jun 2011
Customer Relations /Administrative Officer
Worked as Customer relations and Administrative officer
Communicated effectively with visitors/ customers by managing client-customer relationships and providing customer support services leading to customer satisfaction.
Handle calls; attend to customer enquiries, scheduling appointments and meetings.
Provide information regarding company's products and services.
Taking orders, determining charges and overseeing billing or payments.
Maintain detailed record of customer database, files retrieval and follow up.
Provide secretarial functions such as typing, photocopying, filling and distributing materials, correspondence.
Receive, dispatch and disseminate official correspondence.
Scheduling of staff annual leave order and monitor driver's overtime sheet filling and follow up payment.
Oversees and supervises the activities of the dispatch riders, drivers, office assistance and cleaner ensuring effective work delivery.
Order diesel supply and monitor usage
Procurement of office items when necessary.
Submit routine report.
Peugeot Automobile Nigeria Limited (Internship) Feb 2009-Dec 2009 Intern
Assisted in organizing trainings, examination and certification documents for staff training and for other organizations that comes for training.
Handle phone calls for the computer room arm of the training department
Schedule time tables for trainings.
Excellent communication skill
Good team player
High level of strict confidentiality
A good listening skill
Proactive problem solving approach.
IT literacy Word, Excel, PowerPoint, Database, email and Internet Communication Gained from past employment, through academic study and working in teams.
Interests Reading, travelling, cooking, singing, constructive discussions. Certification
IMO Marpol 73/78 Convention Training
The London Dumping Convention
IMO Convention on the Control of Anti-Fouling Systems on Ships
IMO Ballast Water Convention
Available on request.
Referees are available on Request