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Customer Service Manager

Location:
Oakland, California, United States
Salary:
18 hourly
Posted:
February 23, 2018

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VERONICA MOLINA

**** ****** **. ****** ***** CA.*4596 408-***-**** ac4kxn@r.postjobfree.com

Objective

To obtain a challenging position in a progressive company where my administrative, analytical, communication skills effectively contribute to the growth of the company. Skills & Abilities

• Excellent attendance record and manage multiple tasks effectively.

• Strong ability to train, mentor, and motivate coworkers and associates.

• Fast courteous service to all customers.

• Work independently and in a team environment.

• Proficient in MS Word, Excel, Access Outlook, 10 key and I can type 50 wpm. Experience

ADMINISTATOR ASSISTANT KILIK ENGINEERING, INC. 12/2015 – PRESENT

Responsibilities included answering and directing high volume calls, assisted the manager on monthly reports. Sorted, distributed and prioritized computer reports, mail, and faxes. Managed the invoicing process by working with upper management and Sales Employees. Assisted with projects from start up to close out procedures. Responded to all customer orders, organized and facilitated meetings, resolved customer account issues, input time card at end of day. CUSTOMER SERVICE/DRIVER FINISHMASTER 10/2014 - 09/2015

Responsibilities included Front Desk Customer service, assisted manager with monthly reports, placed orders, Cashier, Inventory, Stocked, Verified Shipments, Invoicing, Data entry, Filed, prepared paint for automobiles, pulled orders loaded trucks and delivered to customers in the bay area. CREDENTIAL SPECIALIST/ADMIN DENTISTAT 10/2013 – 09/2014

Responsibilities included preparing and maintaining reports of credentialing activities such as accreditation, membership of facility privileges. Ensured that information met federal and state guidelines when processing applications. I also kept facility’s accreditation up to date and assisted auditors.

Education

GENERAL 1995 FOOTHILL HIGH SCHOOL, SAN JOSE, CA.

High School Diploma

REFERENCES Available upon request



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