PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EVA VASQUEZ

*** **** ******, ******, *.J. 07110

Cell: 862-***-**** - ac4kxk@r.postjobfree.com

Bilingual Legal Secretary who efficiently manages time, projects and budgets. Highly organized and detail-oriented.

Legal correspondence preparation

Inventory management

Legal/non-legal research Editing and

proofreading

Strong research skills National Notary

Association

Active listener Spreadsheets

Effective conflict resolution Document

management

MS Office

Switchboard operation

Inventory management

08/2017 to 02/2018 Legal File Clerk

Braff, Harris, Sukoneck, & Maloof – Livingston, NJ Analyzed departmental documents for appropriate distribution and filing. Obtained documents, clearances, certificates and approvals from local, state and federal agencies.

Achieve files Create CD's for paralegal, copy CD's Scan mail in to program PM system Copy jobs Order supply Maintain kitchen, prep staff coffee Prep conference room Created boardroom and courtroom multimedia presentations including video and text- sync'd depositions for enhanced understanding. Prepared for trials by organizing exhibits and other key evidence. Managed accounts and records of clients with the highest levels of confidentiality and discretion.

Worked as a team with attorneys, administrative assistants and fellow legal assistants.

Transcribed legal documents and phone conversations. Organized envelopes, postage and mail correspondence for all clients. Answered and directed calls using the multi-line switchboard. Developed and maintained filing and retrieval systems. Screened telephone calls and forwarded them to the appropriate departments. 10/2000 Cashier, Customer Service Representative, Customer Service Manager Stop and Shop – Lyndhurst, NJ

Shared best practices for sales and customer service with other team members to help improve the store's efficiency.

Determined customer needs by asking relevant questions and listening actively to the responses.

Handled all customer relations issues in a gracious manner and in accordance with company policies.

Completed all point of sale opening and closing procedures, including counting the contents of the cash register.

Trained 10 new associates each quarter.

Assisted customers with food selection, inquiries and order customization requests. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Reported to the district manager regarding all store and staff issues. Assigned employees to specific duties to best meet the needs of the store. Kronos system knowledge, Lottery, Western Union Ordered and distributed office supplies while adhering to a fixed office budget.

Managed office supplies, vendors, organization and upkeep. Answered and managed incoming and outgoing calls while recording accurate messages.

Screened applicant resumes and coordinated both phone and in-person interviews. High gift card sales Communicated with customers to identify and resolve outstanding payments.

Prepared and distributed payroll for staff of 50 direct reports. 09/2006 to 03/2007 Receptionist/File Clerk

Volvo of Montclair – Montclair, NJ

Located missing file materials.

Implemented improvements to file systems and procedures. Wrote documents outlining file management protocols. Ordered and distributed office supplies while adhering to a fixed office budget. EDUCATION

LANGUAGES

Maintained appropriate filing of personal and professional documentation. Screened personal and business calls and directed them to the appropriate party. Check out client when vehicle is ready.

Associate of Arts:

Bergen Community College - Paramus, NJ

Associate's Degree:

2018 Legal Secretary Certification : Legal: Legal Secretary Rutgers University - Newark, NJ

Spanish

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