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Interpreter/Office Management/ Customer Service

Location:
United States
Salary:
open
Posted:
February 22, 2018

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Resume:

Zahida Ahmed (Hui Keng Ng)

e-mail : ac4kut@r.postjobfree.com

Cell: 646-***-****

JOB OBJECTIVE: Seeking for a position where I can apply my experiences and skills.

EMPLOYMENT HIGHLIGHTS

****-***sent

JCCA Repair the world child by child

Parent Advocate

- Participate in and successfully complete all mandated Pre-services, In- services and enrichment Parent Advocate and Support Training.

- Assist in the development and maintenance of the Parent Advocate and Support Training Curriculum and the Parent Advocate and Support Program Manual.

- Actively participate in ongoing individual and group supervision as well as monthly Parent Advocate Meetings.

- Participate in yearly employee performance evaluations.

- Build and maintain significant community linkages with all relevant community stakeholders.

- Develop and sustain “up to date” knowledge of all available community resources and supports for Parents.

- Facilitate initial community referrals as needed.

- Attend all assigned Initial Child Safety Conference (ICSC)

- Available via phone or email after hours for scheduling and consultation.

- Represent the agency at city, state and other meetings.

- Assist in the assessment of the efficacy of community partners.

- Maintain case records in accordance with agency and ACS guidelines.

2016-present

ALLIANCE FAMILIES WITH DEVELOPMENTAL NEEDS (AFDN)

Secretary

- Interpreting in workshop.

- Schedule workshop.

- Assist with community outreaches, presentations, and workshops.

- Attends Agency in-service training and unit meetings as well as any other agency related activities.

- Assist prepared 501c.

- Organize Event.

- Assist parents in knowing their rights and understanding how to self- advocate.

- Assist the parents with language barriers.

2006-present

LANGAUGE SERVICES ASSOCIATES

(Bilingual Interpreters-phone/face to face)

- To place the person who speaks little or no English on an equal footing with those who speak English.

-Interpreters render a complete and accurate interpretation to the clients.

-Interpreters language Mandarins, Cantonese and Malay to English

-Job included face to face /telephonic interpreters and translations.

2004- May 2017

MANCORA BAR & RESTAURANT

(Manager)

- Arrange manpower, make schedule for waiters.

-Inventory bar & grocery.

-Handle all the reservation party.

-Handle & follow-up Health department & fire department issue.

-Handle the customer complain.

-Promote to the customer new special food & beverage.

-Provide the best services and good relationship with customers.

2000-2004

CENTRAL DEVELOPMENT CONSTRUCTION, NY

(Account & Procurement)

- To check and prepared all the account payable.

- Handle customer phone call & correspondence.

-To assist Project Manager with secretary duties and purchase material as

required.

-To coordinate with contractor, follow up the work schedule &

requirement.

- Schedule and prepared paper work for inspection.

- Follow up on any required warranty work on the project and maintain contact with owner to insure customer satisfaction.

- Scheduling for Con Edison or Keyspan to installed gas meter.

- Prepared paper work to apply permit from Building Department.

- Our clients : HPD, Restaurants, Bar, office and houses.

1996-1999

ZELAN CONSTRUCTION SDN. BHD. (MALAYSIA)

(Project Director - Secretary)

-Project involved with Tawau International Airport Sabah, Malaysia

-To assist Project Director with Secretary duties.

-Handles correspondence with client. Also contractors.

-Assist Project Director updated project schedules.

-Handles all the business correspondence, phone call & E-mail make travel arrangements; prepared agenda for Weekly Project Meetings.

1994-1996

ZELLECO ENGINEERING SDN. BHD. (MALAYSIA)

(Quality Assurance/Quality Control Secretary)

-To assist QA/QC Manager w. Secretary duties

-Handles all the customer specification, procedure

-Updated all the control procedure, specification and drawings

-Was selected for and assigned to implement ISO 9001, Internal Auditor and Control Documentation Secretary

-Sets up time and location for ISO 9001 meetings; attends meeting and prepared minutes of meeting for distribution at next ISO 9001 meeting.

-Coordinate with Consultant to prepared for ISO 9001 Audit.

-Handles correspondence with contractors and supplies. Also handles correspondence with our clients

-To combine all inspection certificate, control procedure, inspection & test plan, inspection release note for final submission document.

-Handles all the inspection equipment.

EDUCATION

Sijil Pelajalan Malaysia (SPM) (equid to High School Level)

TASC High School Diploma

National Computing Center International Diploma (NCC),

Systematic Computer Center, Kuala Lumpur, Malaysia

Courses in Programming COBOL Languages.

Certificate of Secretary Courses

Systematic Secretary Center, Kuala Lumpur, Malaysia

Computer Graphics

Courses in Electronic Imaging & Illustration

Pratt Center for Continuing and Professional Studies, NY

Certificate - The Effective Office Skills & Clerical Programs

Consembition Jaya Sdn. Bhd., Kuala Lumpur Malaysia

Certificate of Achievement – Internal Quality Auditor Training

Neville-Clarke International Ltd., Kuala Lumpur Malaysia

Certificate of Completion - Training of the Parent Member of the

Committee on Preschool Special Education (CPSE)/Committee on

Special Education (CSE) - by NYC DOE Special Education/INCLUDEnyc

Parent Empowerment Program (PEP)

PERSONAL

Personal Qualities: Fast Learner, Punctual, Proactive, Responsibility and Trust

Language: English, Malay, Mandarin, Cantonese, Hakka

Computer Skills: Microsoft Program, Internet and Window



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