Ami Patel

**** ***** **** *****, ******, CA *****

Cell: 408-***-****

Email: ac4kpp@r.postjobfree.com

Software QA Engineer

Summary:

3+ years of hands-on experience in manual and automated testing of Web and Mobile applications

5+ years of experience working in financial/accounting companies in US

Knowledge of SDLC, Agile, QA Methodology, Lifecycle, and QA tools

Experience working with various Finance related tools

Develop solid QA documentation based on Business Requirements and Technical Specifications

Perform various types of QA Testing (functional, UI, usability, integration, regression, security, smoke)

Write defects/bug reports in a clear and concise manner

Participated in various QA activities (Defect Triage/ Resolution/Summary, QA Exit)

Proven great adaptation, team-work, and multi-tasking skills in my previous jobs

Fast learner of new and complex technologies

Detail oriented, reliable, "can-do" attitude, and sense of individual accountability

US Citizen

BS in Business Administration (Major: Accounting)

Technical Skills:

Testing Tools: Ready! API, SOAP UI NG Pro, APPIUM, logcat, emulator

Bug Tracking: HP Quality Center, Jira, Bugzilla, Rally

Test Automation: Selenium IDE/RC, Quick Test Pro, Load Runner, Win Runner

Browser Add-ons: Firebug, Firecookie, HTTPFox, HTTPWatch

Operating Systems: Windows 10/2003/XP/7, Mac OS, Red Hat Linux

Mobile Platforms: Windows Mobile, iOS, Android OS

Programming: Groovy, Java, Basic Unix Commands, Shell, HTML, XML, WSDL, JSON

Concepts: Web Services, Rest API, Authentication, SSL Certificates

Web Servers: Apache, Microsoft IIS

Databases: Oracle Database, MySQL, MS SQL Server, MS Access

Browsers: Internet Explorer, Firefox, Chrome, Safari

Finance Tools Quickbooks Pro (AP, AR, PO, Invoice, Reconciliation), Oracle Financial

Software QA Testing Experience:

QA Engineer/IT Support Archer Inc (aquired by Waterfall.com), San Jose, CA[1.5 Years - 2012-2013]

Responsibilities:

Functionality, Regression, Smoke, and release acceptance testing for bi-weekly releases

Filed high priority & critical bugs on the New Release(s) in Jira Bug Tracking System

Executed the test cases for the website as well as for the mobile app using iPhone 4S, iPad, Android phone

Performed various system level checks and validations using Unix & SQL commands

IT Support - took care of daily high priority issues reported in Salesforce application, and performed necessary client engagement and communication

Environment: Jira, Windows 7 (IE 7/8/9, Firefox, Chrome, Safari), Red Hat Linux, Oracle 11g, TOAD, MS Excel

QA Engineer Oodle, Inc., San Mateo, CA [1 Year – 2011-2012]

Oodle, Inc. is an online classified marketplace, which has a e-commerce website and corresponding mobile application, which are integrated with Facebook. Oodle classifieds provide listings under various categories like cars, real estate, renting, jobs, personals, merchandise, tickets, pets, services, and many more. Oodle provides listings for various countries like United States, UK, Canada, Ireland, Australia, New Zealand, and India.

The Oodle Marketplace was an on-going project where there are monthly releases for the website and mobile app, which includes various bug fixes and enhancements.

Responsibilities:

Reviewed BRD (Business Requirements Documents) and Functional Specification documents

Developed and documented clear and concise Test cases for many features and functional areas

Contributed as QA Tester in Product Development team using Agile Methodology

Performed usability testing, UI testing, component testing, integration testing, compatibility (cross-browser) testing, security and other types of testing

Executed the test cases for Oodle mobile app using iPhone 4S and iPad

Performed automated testing of Oodle website using Selenium & PHP

Performed regression, and smoke testing of internal web services using SOAP UI

Filed high priority & critical bugs on the New Release(s) in Jira Bug Tracking System

Verified the fixed bugs & re-opened certain bugs as needed

Handled multiple QA tracks in the project

Attended daily scrum meetings and weekly status meetings; and maintained release schedules

Conducted Defect/Bug review meetings to help developers understand the issues and set the priority and severity levels for defects/bugs

Environment: Windows 7 (IE 7/8/9, Firefox, Chrome, Safari), Red Hat Linux, Oracle 10g, TOAD, Jira, MS Excel 2010

Software Testing Study Experience Portnov Computer School, Los Altos, CA [5 months - 2011]

oPerformed full cycle QA on a Vocational School’s Student Management/Administration software (ampEducator)

oCreated test cases and a test plan based on thorough study of the Business Requirements, Functional Specifications, and Technical Specifications documents

oCreated Traceability Matrix for Self-Registration Form’s Input Validation

oPerformed various types of manual testing on the application:

UI testing (e.g. Input Validation, appropriate message to end users, etc),

Functional testing (e.g. successful student registration),

Component testing (e.g. reviewing database tables and running SQL queries – primary/foreign key constraints validation),

Smoke and Regression testing on new builds (e.g. making sure that the new build doesn’t break any existing functionality, as well as doesn’t introduce new bugs)

Automated testing (e.g. using Selenium IDE and Eclipse to run automated testing)

oReported various high priority and high severity bugs in each build

oAssigned appropriate severity and priority to the bugs and monitored them until resolution

oLearned about "how to improve quality of a Software" from usability (user-friendly for end users) and functional (achieving business goals) perspective

Finance/Accounting related Work Experience:

Accountant, Finance Department, Herguan University, Sunnyvale, CA [2.5 Years 2009-2011]

Responsible for majority of the Finance Department’s Current Operations (~500 Students)

Accounts Receivable, Invoices, Collection, Reconciliations, Generate Reports (QuickBooks Pro)

Carry out billing, collection and reporting activities according to specific guidelines

Monitoring students' account details for non-payments, delayed payments and other irregularities

Maintain accounts receivable student files

Follow established procedures for processing receipts, credit card, cash etc

Investigate and resolve student queries

Communicating with students via phone, email, mail or in-person

Process late fees, and adjustments

Document Specialist Fibro Source USA Inc, Wayne, PA [1 Year 2007-2008]

Managed all legal paper work for Export Department (Bill of Lading, Letter of Credit)

Prepared, validated, and signed financial documents in accordance with legal guidelines

Performed Accounting related duties: Processing Invoices, Purchase Orders, AP/AR, Reconciliations

Extensively used MS Excel advanced features in day-to-day accounting operations (Pivot Tables, VLookup, Charts, Data Import, Data Consolidation, Data Validation, Text-to-Columns, Remove Duplicates, etc.)

401k Processing Associate The Vanguard Group, Wayne, PA [6 Months 2006-2007]

Processed loan requests, enrollments; new clients accounts set up

Generated Retirement Plan and tax reports

Demonstrated accuracy and organization when compiling and reconciling plan information

Education and Trainings:

2012 Web Testing Techniques, Santa Clara High Tech Academy, CA

2011 Test Automation with Selenium, Portnov Computer School, Los Altos, CA

2011 Software Quality Assurance, Portnov Computer School, Los Altos, CA

2011 Information Technology, Portnov Computer School, Los Altos, CA

2009 Oracle Financial Training Course, Sicher Global Solutions, Inc. Sunnyvale, CA

2005 BS in Business Administration (Major: Accounting) Rosemont College, Rosemont, PA

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