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Desktop Support Active Directory

Location:
Dallas, Texas, United States
Posted:
February 22, 2018

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Resume:

OBJECTIVE

I am looking for an opportunity to expand my experience and be exposed to cutting edge

Technology.

EDUCATION

ITT Tech June 2016

Network Systems Administration (Associate of Applied Science)

EXPERIENCE

ON THE BORDER

SERVER: SEPT. 2007 – JAN. 2015

SLINGSHOT

Desktop Support Technician Jan. 19, 2015 – Apr. 4, 2016

Outlook – setting up and general trouble shooting

Printers – installing on computers and programing network protocol

Installing and activating all types of software.

Dealing with users and helping them address their issues

Setting up new users and removing x-user accounts.

Dealing with venders, and getting them to complete their jobs (warranty work) in a

timely manner.

Fujitsu – Solai & Cameron

Service Desk Ops 1 - April 13, 2016 – December 19, 2016

POS controller upgrades and replacement (Kroger Project)

UPS & Scanner replacement (Staples Project)

Xerox printer replacement (Staples Project)

Remote Imaging of replacement PC’s (Staples Project)

Working with Switches with multiple vlan’s and port security

WorldVentures

Desktop Support Technician – December 19, 2016 – Present

Outlook and Skype For Business use and troubleshooting

Managing inventory

LogMeIn remote Suppot

Okta SSO

Office 365 admin roles

SKILLS

Active Directory

Remote Desktop

Teamviewer

VOIP (Internet Phones)

Setting up database access for users (ODBC)

Reimaging Computers

Mac OSX trouble shooting and networking



Contact this candidate