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Customer Service Administrative Assistant

Location:
Kings County, NY
Salary:
$36,000 & up
Posted:
February 22, 2018

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Resume:

Ikimmie Parker

*** ******** ******

Brooklyn, New York, 11216 United States

646-***-****

ac4kj0@r.postjobfree.com

February 14th, 2018

Dear Hiring Manager,

I’m grateful for the opportunity to apply for the open positions at your company. After reviewing your job description, it’s clear that you’re looking for a versatile candidate to handle the numerous and varied responsibilities associated with this role. Given these requirements, I am certain that I can meet and exceed all expectations.

I am a diligent college student (3.0 GPA, Criminal Justice) currently attending Berkeley college. During the course of my academic career, I also managed to accrue nearly 10 years of work experience. I had the privilege of working for Reis LLC in a New Construction Surveyor role in my free time, where I learned valuable professional skills such as data entry, customer service, and staff training and development. In both my academic and professional life, I have been consistently praised as hard-working by my professors and peers. Whether working on academic, extracurricular, or professional projects, I apply proven problem-solving, research, and multitasking skills, which I hope to leverage into the Case Manager role at your company.

After reviewing my resume, I hope you will agree that I am the type of skilled and resourceful candidate you are looking for. I look forward to elaborating on how my varied skill sets and abilities will benefit your organization. Please contact me at 646-***-**** or via email at ac4kj0@r.postjobfree.com to arrange for a convenient meeting time.

Thank you for your consideration, and I look forward to hearing from you soon.

Sincerely,

Ikimmie Parker

Ikimmie Parker

280 Herkimer Street, Brooklyn, NY 11216 ● 646-***-****● ac4kj0@r.postjobfree.com

EXPERIENCE

Reis, LCC, New York, NY May 2007 - Present

New Construction Surveyor, September 2012 - present

Track all new construction developments via web-search or by phone surveys to gather info on all upcoming new construction projects

Update all new info in the Foundation database from initial contact regarding new developments

Web research on existing new construction developments within 85 submarkets

Validate all info regarding new developments via phone or web based search

Provided an elevated customer service experience to generate loyal clientele

Assisted in new hire training

Implemented marketing strategies which resulted in 100% growth of customer base

Office Sector Research Associate May 2007 – September 2012

Performed general research associate duties, including updating and reviewing building-level data on commercial real estate properties via phone survey and web-based resources

Reviewed current data with historical observations, analyzed changes/discrepancies in data, and questioned contacts regarding such issues

New York City Arbor We Care, Brooklyn, NY May 2006 -May 2007

Client Service Representative

Prepped and filed client charts for appointments

Maintained and updated client information in database

Interacted with clients via telephone and in person

New York City Parks and Recreation, Brooklyn, NY September 2005 – March 2006

Office Assistant

Answered and managed incoming and outgoing calls while recording accurate messages

Directed guests and routed deliveries and courier services

Managed office supplies, vendors, and organization upkeep

SUNY Downstate Hospital, Brooklyn, NY August 2004 – November 2004

Administrative Assistant

Maintained attendance records for staff

Mailed appointment letters for staff upcoming visits

Prepped charts for new staff members

EDUCATION

Berkeley College, New York, NY Expected Graduation Date May 2018

Bachelors of Science in Criminal Justice

COMPUTER SKILLS

Microsoft Word, Excel, PowerPoint, Outlook, Oracle, Foundation, type 30 words per minute, multi-line telephone systems



Contact this candidate