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Customer Service Maintenance

Houston, Texas, United States
February 23, 2018

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Ronald Williams

***** ********* *****

Houston, TX 77048


Objective To secure a challenging position with a growing company, where knowledge and experience will be beneficial to the company's growth.

Qualification Highlights

Organized, efficient with strong oral and written communications skills.

Able to coordinate multiple projects and meet deadlines under pressure.

Ability to work independently and as a member of a team.

Strong work ethic, with eagerness to learn and willingness to contribute toward meeting the company's goal.

Professional Experience

2005 - Present Trackman

Metro Transit Houston, TX

Maintain and handle the responsibilities of welding, grinding, installing cross tires, and cleaning switches.

Performs various duties in the installation, maintenance and removal of track ties, rails, fasteners, ballast, turnouts and other track components.

Identify and replace compromised rail and installed bus shelter and signs.

Other duties include; Concrete work, asphalt and general track maintenance.

1996 - 2005 Trackman

Regional Transit Authority New Orleans, LA

Maintained and handled the responsibilities of welding, grinding, and installing cross tires.

Inspected tracks, including ties, rail, fasteners and switches for safety defects.

Responsible for the installation of bus shelters and signs.

Performed other duties associated with track maintenance and construction as required.

2002 - 2005 Floor Technician (Part-Time)

Baptist Hospital Memorial Center New Orleans, LA

Swept, mopped, scrubbed, and vacuumed floors of buildings, using cleaning solutions, tools and equipment.

Provided preventative maintenance on equipment as required.

Maintained and cleaned a variety of materials including carpet and upholstered furniture.

2000 - 2002 Floor Technician (Part-Time)

Rite Way Janitorial Service New Orleans, LA

Maintained floor systems through processes such as stripping, waxing, shampooing, and carpet extraction.

Responsible & knowledgeable of using all floor care equipment.

Demonstrated skill in providing excellent customer service.

1989 - 1994 Assistant Supervisor/Floor Care

Wal-Mart New Orleans, LA

Responsible for the supervision and training of floor care technicians.

Assisted employees with floor care including stripping, waxing, buffing and the refinishing of floors.

Knowledgeable of all floor care equipment.

Demonstrated skill in providing excellent customer service.

Special Skills/Machines

Abrasive Rail Saw Hydraulic, Rail Sewing Machine Hydraulic, Rail Drill, Profile Grinder, Back hole Machine, Bob Cat and Weld Shear

Hydraulic Spiker, Pulls light weight hand tamper, Hydraulic Jack Hammer, Stock Rail Grinder, Rail Grinding Machine Hydraulic and Spike Puller

CDL License- Expiration 2013

F.R.A. (213-Track Safety Inspector) - Track Inspection

Key Strengths • Trackman • Concrete Work • Quality Control

• Welder • Floor Technician • Problem Solving

• General Maintenance • Railroad Equipment • Inventory Control


2002 Sidney Collier Vocational Training School-Welding Program

New Orleans, LA


Job Corp Guthrie, OK

6 month training program (Welding/Plumbing)

2006 Commercial Drivers License

2014 TWIC

Professional References

Available on request

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