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Customer Service Manager

Calgary, Alberta, Canada
February 23, 2018

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Being a mature and proven employee, I am committed to progressing and building on the years of experience already obtained. I am seeking a part time position within a progressive, dynamic company.

Proven experience of working within team structures, and independently; I am a confident and reliable individual who is able to work effectively at all levels of an organization, with the ability to adapt successfully to new challenges and situations. Productive results on a professional level have been reaped through considerable energy and thought being deployed in all areas of work.

A natural communicator with a positive and outgoing disposition, excels under pressure, and constantly strives to maintain the highest standards possible.


Rehab Solutions Physio, Calgary, Alberta 2014 – 2018 (P/T)

Customer Service Clerk/ physio Assistant:

General administrative duties

Provided administrative and secretarial support to the Board of Directors.

Composed and managed correspondence and travel arrangements for all personnel.

General reception duties, including answering of incoming calls, greeting visitors, purchasing of stationery and courier requirements, creating and maintaining filing systems.

McDonalds INC

Cashier/ (GEL) Guest Experience Leader 2012-Present

Dealing with customer enquiries and complaints via phone and in person.

Successfully processing customer sales and returns.

Handling cash, credit card and cheque transactions.


RSA Typing Levels I and II

PITMAN Core Word Processing


Outside activities: Hiking, Biking, Climbing




2010-2014 High School Diploma Calgary, AB

2017-2018 Open Studies MRU-Calgary, AB

2018 – 2022 Business Administration MRU-Calgary, AB


Rehab Solutions: Marina Simoni (Office Manager)

Office Phone Number 403-***-****

Cell Number 403-***-****

McDonalds INC Gracielle Joy Ramos (2nd Assistant Manager)

Office Phone Number 403-***-****

Cell Number 403-***-****

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