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Management Supply Chain

Sheffield Lake, Ohio, 44054, United States
February 23, 2018

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Joyce Hogan

Focused Procurement Professional with experience in both business management & manufacturing settings. Supporting financial services, vendor management, contract management, & IT. Exceptional organizational skills with ten years experience with computerized purchase order/inventory systems in SCM, strategic competencies in project planning, & administration. Consistently develop and manage supplier relationships with a high level of dedication and ethical behavior, while bridging the gap between the line of business and vendors.


Ashford University San Diego, CA

Bachelor of Supply Chain Management with a concentration in Business 2013-2016


Bendix –Robert Half Technology Group Elyria, OH Sep 2017 – Current

SCE Process Lead / Planner / Expeditor

Manage capacity and demand variables using analytical SAP/MTS/ Excel reports

Facilitate plant meetings to expedite line item misses & milestones to achieve cost savings & performance targets

Work proactively with cross-functional teams (VP, Buyer, Operational Planner, Plant Manager, Operations)

Plan inventory needs for future demand.

Ensure effective execution of company-wide transportation processes related to all IB &OB traffic modes.

Drive transportation strategies which maximize internal and external service levels while minimizing cost.

Regular reporting of delivery & freight metrics and KPI’s by location and business unit to COO on a weekly basis.

GCA Services Group, Cleveland, OH Mar 2017 – Jul 2017

Purchasing Assistant

Manage, forecast & expedite purchase orders

Analytical reports (COUPA, spend, open order reports, & Pivot tables)

Testing COUPA upgrades

Catalog / commodity maintenance

Interstate-McBee, Cleveland, OH Mar 2016 – Mar 2017

Purchasing Agent/ Buyer

Domestic & International purchasing

RFQ, Vendor evaluation, & asset management

Manage, forecast & expedite inventory / buys via JD Edwards

Strong ability to prioritize activities and excellent time management / organizational skills.

Experience in collecting, manipulating, interpreting data

Partner with Accounts Payables & suppliers to resolve shipment & invoice issues

Moen, N. Olmsted, OH Sep 2015 – Mar 2016

SAP Wholesale Sales

Business to business processing (RFQ) with SAP knowledge.

Familiarity with Delivery ware, SAP, Outlook, & Endeca

Working closely with wholesale buyers and vendors.

Product knowledge w/ the ability to understand vendor agreements

Streamlined business processes

PNC Bank, Cleveland, OH Mar 2014 – Sep 2014

Strategic Sourcing Analyst

Contracting via the Judge Group reporting directly to the President of Employee & Labor

Process RFI, RFP and RFQs, select suppliers, negotiate and manage contracts. Manage projects, while working closely with key stakeholders. Create and maintain NDA, SOW and MSA.

Negotiated vendor contracts with 5%-10% cost savings

Met compliance in a highly regulated industry

Review & negotiate all contracts to 90% prior to engaging Legal

Ability to manage multiple projects up to $5M

Event planning- budgeting, venue, catering, audio visual, & presentation

Manage the process & relationship between Strategic Sourcing, LOB, Diversity Team, & Legal

Snap-On Business Solutions, Richfield, OH Sep 2012 – Mar 2013

IS Planner / Buyer

Contracting through KForce Solutions as a Lead buyer (7-month contract). Forecast, plan, research, order, & control technical inventory related to the hardware, software, & accessories for global organization.

Maintain & record yearly maintenance / service agreements.

Track all hardware, software, & accessories within the organization & ensure accuracy of inventory items through periodic cycle counts or other practices.

Maintain all procedural/policy documentation needed for the IS Purchasing Organization.

Forecast, plan, & research software/hardware assets pertaining to acquisition, mergers, & divestitures.

Negotiated vendor contract details leading to cost reduction & continuous improvement

Researched hardware, software, & accessories for all areas of the company; ensured that best balance of price, quality, delivery, & vendor service is achieved

Monitored supplier performance; work with suppliers on issues management; and change suppliers as required

Resolved vendor service quality issues, including delivery errors to ensure supplier performance expectation

Key Bank, Brooklyn, OH Apr 1994 - Dec 2011

PC Equipment Specialist/ IT Buyer

FTE with Key Bank provided vital services to PC Procurement and Key Bank. Managed computer equipment inventory orders from multiple vendors, with client interaction and full satisfaction.

Recognized for building and maintaining strong relationships with team members, and management as evidenced by client feedback.

Identify, resolve, document, and replicate simple to complex customer problems.

Successful troubleshooting of computer hardware, & software while streamlining variance orders.

Reconcile return merchandise requests as well as requests for information (RFI) or quotes (RFQ).

Collaborate with the development team to ensure pricing, product, & service requirements are up to date on the web

Contract review, clarification, revision through RFP and RFQs to select suppliers, negotiate and manage contracts

Detail oriented, with focus on communication, forecasting, resource planning, & supplier phase out

Provide solutions through designated channels as a Communication-Facilitation mentor

Managed disaster recovery responsible for business planning, alternate work site testing & critical emergency management.

Processed Experience developing and managing supplier relationships both domestically and internationally while executing corporate sourcing initiatives.

Track all hardware, software, & accessories within the organization & ensure accuracy of inventory items through periodic cycle counts or other practices.

Luxury Outhouse Bath Co.- Seville, OH Jan 2011- Current

Sales & Marketing Rep

Product development as apprentice soap maker

Custom blend scents

Inventory analysis leading to JIT supply initiatives


SAP, MTS, CompTIA A+ Certification- July 2004,MS Office 97-2010, Advanced training in Word, Excel, Power Point, Adobe, Internet Explorer, MS Project, SharePoint, and PCL database administrator ARGIS and RADIA research, Lotus Notes, Gateway Mainframe, Notes Sametime Meeting, & Planview, Pidgen, Outlook 2010, Heat, Keypass2, MS One Note 2010, Oracle E Business Suite, ARIBA-TIPS, PNC-Buys, CMR (Contract Management Repository), SRM, Remote Desktop, PC Anywhere, VPN Remote Access, Avaya VPN Client, Cisco Any Connect, JD Edwards, COUPA, BW


Ashford University: B.A., Supply Chain Management 2016

Lorain County Community College: Business Management/ Accounting

National Seminars Training- Sacramento, CA: Management skills for first time supervisors- Sept 2007

CompTIA A+ Certification- July 2004

Dell Hardware Certification Sept. 2012


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