Antony Clark Ashby

M.Ed., MSM, MCTS, ITIL, CIP, SSGB, SFC, Security+, A+

*** ********** *****, ******, ** 78108

Cell Phone: 210-***-**** / Email: ac4k3g@r.postjobfree.com

Professional Profile

Project Manager/Senior Business Analyst w/ 15+ years of cradle to grave Software Development Lifecycle (SDLC) & Project Lifecycle experience

Well versed in building consensus with conflicting requirements that span multiple Stakeholders and Subject Matter Experts

Seasoned in working with external and internal Clients in order to develop artifacts to support the development and implementation of Enterprise Architecture, Business Transformation, and Systems Development projects

10 years of business case development in support of organizational objectives and vision; Deliver value added solution that focus on IT Service Management, Business Transformation and Organizational Change Management based on ITIL and Six Sigma best practices and methodologies

Extensive experience in documenting current state systems and business processes using a thorough Reverse Engineering approach. Utilize Use Case and diagramming tools (MS Visio, MS Draw) to create business process models and functional wireframe documents

Experienced in the development and deployment of organizational change and resource management processes

Well versed in training methodologies to include the development of end user training guides, conducting training, and training delivery mechanisms

Professional Experience

IT Business Analyst

Frost Bank (Mar 15 – Present) San Antonio, Texas

Directly support the Quality Assurance team through direct support in the development of test scenarios, user stories and scripts for in-house applications and systems

Define business requirements in support of enhancements and modifications to business applications

Identify business opportunities and system recommendations through in-depth analysis with development teams, defect and bug tracking logs

Assist Quality Assurance team with

Provide management of processes and procedures pertaining to maintenance releases, development schedules and quality assurance testing

Manage work assignments and delivery process for 9 offshore developer resources

Responsible to senior management or conducting daily and weekly status meeting to coordinate work and Line of Business (LOB) issue tracking

Utilizes various management tools (MS Project, MS Visio, MS SharePoint) to develop project schedules, process maps, Work Breakdown Structures (WBS) in support for production cycles

Director

ACA Virtual Services (Dec 13 – Feb 15) San Antonio, Texas

Interview stakeholders to validate and verify requirements for Court Information Management software

Produce detailed MS Visio documents detailing current and future state business processes (AS IS and TO BE process diagrams)

Create Software Design Documents (SDD) for use in the creation of change requirements for software modules

Created technical requirement documents (Business requirement and Software requirement documents)

Meet with business units to develop training documents for users, super users and administrators

Track progress and develop project related documents in support of scope, budget, and schedules for project sponsors

Work with business units to identify, modify and implement new processes utilizing an ITIL or Six Sigma methodology

I.T. Business Analyst

Rush Enterprises (Jul 12 – Dec 13) New Braunfels, Texas

Conduct requirement interviews with business customers during all phases of projects; conducts kick-off meetings, discovery sessions, and project status updates

Analyze and document business information systems AS-IS and desired TO-BE processes; Responsible for developing process flow and system requirement documents using MS Visio UML annotations

Generates interoperability and traceability documents to represent system and functional requirements

Monitors project development to ensure scope, budget and time lines are adhered to; Update project documentation and SharePoint project sites

Conduct Unit Acceptance and End User functionality testing; recommends interface design changes as needed

Assist business users to identify and assess potential data, research, and training sources

Coordinates prototype reviews and feedback sessions with business stakeholders

Recommend appropriate scope of requirements associated with business projects

Facilitate project management sessions to include scope and resource definitions

Senior Business Analyst

Trinity Millennium Group Inc. (Sep 11 – Jul 12) San Antonio, Texas

Lead Business Analyst within the Legacy Transformation team, working on multiple simultaneous high profile new client code transformation implementations

Responsible for the creation of key Use Case/Process mapping flow diagram and charts; Utilized MS Visio and MS Excel to create system maps that correlated to user interfaces

Devised the review methodology that successfully produced, tracked, and delivered over 3000 business rules documents and use cases that allowed clients to conduct develop functionality within transformed systems.

Work directly with senior management from clients to develop strategies for identification, prioritization and transformation of business functions and requirements. Led the development of a comprehensive documenting process to ensure transparency to all stakeholders

Served as lead analyst on SCRUM implementation

Booz Allen Hamilton

Project Manager / Business Analyst (Apr 09 – Sep 11) San Antonio, Texas

Created and executed project work plans based upon developed work breakdown structures and resource planning. Managed and identified resources needed and assigned individual to ensure client deliverables are completed on-time

Managed day-to-day operational aspects of several multi-million dollar projects to include scope, change, and infrastructure plans. Documented changes and briefed stakeholders on impact to project schedules

Effectively applied agency methodology and enforces project standards; develop and document new methodologies where necessary; documented as is models and associated work flow diagrams

Prepared for engagement reviews and quality assurance procedures with current and potential clients; conduct demonstrations and marketing efforts in support of new business opportunities

Minimized risk on project by developing mitigation plans to include cradle to grave project documentation; documentation enhanced and led to a complete and comprehensible user experience

Karta Technologies/NCI,

Business Systems Analyst (Aug 08 – Apr 09) San Antonio, Texas

Provided technical support for medical systems to resolve hardware and software issues

Analyzed user and system requirements to ensure compliance while providing operational capabilities

Managed network resources to include documentation, configuration and accreditation; responsible for the network design and topology diagrams; process changes and made diagram changes

Authored technical and policy documents to ensure strategic governance was in place for user community

Managed Helpdesk support staff to ensure contractual obligations and support were simultaneously provided

Assisted with the planning and deployment of new systems, policies and procedures affecting the medical support staff

General Dynamics IT Contractor

Project Support Manager / Systems Analyst (Dec 07 – Aug 08) San Antonio, Texas

Oversaw projects associated with management of 4300 network devices

Coordinated user requirements and formulate technical solutions in accordance with USAF regulations

Monitored security accreditation guides for all hardware and software additions to communications network

Provided technical support to all ITIL process owners and performed audits on process. Coordinated with customers to develop ITIL process strategies for design

Monitored hardware security compliance and recommended corrective actions in accordance with base policies and procedures

Authored and conducted briefings to Configuration and Control Board on a monthly basis

Maintained knowledge base on projected network configuration changes, hardware upgrades and software configurations

United States Air Force

Communications Support Project Manager (Oct 05 – Dec 07)

Responsible for overseeing the delivery of communications systems to support the Air Intelligence Agency

Coordinated with agency leadership of the transformation and security of classified information systems

Oversaw the receipt, delivery, storage, and distribution of secured materials and documents

Delivered operational instructions to support the business in terms of strategic vision and direction

Responsible for the creation and maintenance of information systems that provided decision making metrics to senior leadership

Responsible for the development of staff in support of critical information systems and mission alignment

United States Air Force, NATO

Intelligence Information Systems Analyst (Jul 98 – Aug 05) The Netherlands

Responsible to the senior leadership to provide information systems that created an acute situational awareness in the Intelligence community

Responsible for managing the resources assigned in support of Intelligence systems

Provided and responsible for the organization’s information management processes

Participated as a key member of the Change and Configuration Management Board; responsible for ensuring vision, scope of work, and resources were in alignment with senior leadership’s directives

Managed the organization’s Information and Knowledge Management systems; designed and implemented changes to ensure processes were streamlined and productive

Education, Credentials & Memberships

Master of Education – Adult Education & Training

Master of Science Degree – Business Management

Master of Science Degree – Project Management

Bachelor of Science Degree in Information Systems

Professor – Keller/DeVry University (Project Management) – 2013 - Present

International Institute of Business Analyst – IIBA (#70667)

Association for Information and Image Management (AIIM)

Professional Training and Certifications

SFC – SCRUM Fundamentals Certified

SSGB – Six Sigma Green Belt

AIIM - Certified Information Manager

ITIL Foundation v3 – IT Service Management

MCTS – SharePoint – MOSS 2007

Security+ - Security Professional

A+ – ComptiA Hardware & Software Technician

IT Change Management Graduate Certificate – ITIL Best Practices

IT Business Transformation Graduate Certificate – ITIL Best Practices

Business Process Management Graduate Certificate

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