Dyantha M. Roland
404-***-**** ac4jv8@r.postjobfree.com Atlanta, GA 30349
I possess a strong background in sales and event management, specializing in the Government, Corporate and Association markets for both major and independent hotels. I am seeking a management level position that will give me the opportunity to utilize universal skills, learn and grow with the company.
Accomplished results driven sales director with over three years management experience. Financial budget of $1.6MM in fiscal year 2015-2016. Recognized for professionalism, commitment to excellence, and demonstrated ability to communicate and working with senior management, associates, and customers. Has an excellent interpersonal skill, able to communicate and collaborate effectively with co-workers at all levels. Self-motivated and can work independently or in a team.
AREAS OF EXPERTISE
Excellent Strategist - Provide solutions to boost productivity and efficiency across the organization. Quickly identify problem areas and implement effective solutions to meet goals.
Exceptional organizational skills - Consistently recognized by colleagues for exceptional talents in needs analysis and problem resolution in fast-paced environments.
Strong sense of responsibility - Solid professional standards; excellent track record of dependability. Maintain focus on achieving results while implementing business solutions to meet a diversity of needs.
Administration and Management - Knowledgeable of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources
Customer Service - Consistently demonstrate responsiveness, strong customer focus, and ability to build good customer relationships
PROFESSIONAL EXPERIENCE
Holiday Inn Northlake
Atlanta, GA
January 2017 – Present
Director of Sales & Marketing
Managing and directing sales managers utilizing extensive cross-sector expertise in the hospitality industry
Identify new sources of growth within a specialized genre
Find ways to cut costs and increase efficiencies using effective marketing strategies
Daily client engagement with the ability to juggle multiple assignments for the various clients
Familiarity with geographic venues and locations
Forecast reporting, Marketing Plan summary and daily interactions with corporate level management; assigned tasks as needed.
Holiday Inn Atlanta airport
Atlanta, GA
June 2013 – October 2016
Business Development Manager
Responsible for the acquisition of new accounts and revenue growth of existing accounts and clients in my assigned geographic territory
Managing sales segment efforts: group, transient, association, corporate and government
Developing strategies for marketing activities using structured team sales methodologies; direct selling
Regular correspondence with clients to assess satisfaction of services and identify any upcoming business opportunities
Kellogg conference hotel
Washington, DC
September 2005 – December 2012
Director of Sales
Managing sales segment efforts: group, transient, association, corporate and government
Responsible for implementing segment sales strategy, achieving segment revenue goals, property goals, and guest/associate satisfaction
Knowledge of forecasting and scheduling, reporting of financial data, operating budgets, P&L statements
Weekly business review meetings with sales team and owner on strategies to increase revenue
Leads all day-to-day activities relating to the sales function, revenue management concepts, maintaining value-based customer relationships
Achieve personal sales goals and recommendations on booking goals of direct reports
Participating in tradeshows, industry organizations to stimulate potential business relationships and client awareness
Implementing incentive rewards program for returning clients
Corporate Sales Manager
Responsible for marketing to external markets in an effort to generate new business and returning clients
Maintained existing clientele and generated new business and contacts for Corporate and Association segments
Determined and secured proper group / meeting space for prospects
Communicated and collaborated with other departments to provide quality service for all groups
Contract and Proposal writing, Prepared reports, goals and ideas on a quarterly basis and remain updated with industry trends; travel
GEORGETOWN UNIVERSITY MARRIOTT
Washington, DC
March 2003 – September 2005
Event Manager
Worked closely with clients to develop meeting needs to include: Set-ups, linens, audio visual, materials, etc.
Weekly Departmental meetings
Up-selling revenue goals
Scheduled and maintained calendars
Generated weekly reports, BEO’s and Banquet checks, client surveys
Creatively worked with Chef to collaborate on special menus to generate revenue
EDUCATION & HIGHLIGHTS
BBA – Strayer University – Hospitality & Tourism Management
United Education Institute – Diploma – Business Administration
McDonough School of Business – Completed Course in Business Management
Certified Wedding Planner – Marriott Corporation
American Sign Language (ASL)
General Studies
Montrose Christian Academy
TECHNICAL SKILLS
MS Office, Visual One, Delphi, Choice Advantage, Sales Pro, 75 wpm; 10,000 kps, Hootsuite Certified, IHG RFP
REFERENCES UPON REQUEST
Provided Upon Request