Vishal Sharma

Hospitality Industry Marketing & Management Professional ; Food & Beverage

Operations & Sales Development

New York, NY 10011

ac4jv0@r.postjobfree.com - 917-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Captain/Server

B & B Hospitality, La Sirena at the Maritime Hotel - New York, NY - 2016-01 - 2018-02

• Undertook F&B sales responsibility as part of the opening team in collaboration and instruction of qualified industry leaders.

• Ensured quality guest service at a destination outlet. Addressed guest needs and briefed senior staff by relaying guest concerns.

• Merged skill, research in menu knowledge, cooking techniques and education in spirits and wine to achieve maximized check averages.

• Maintained, boosted and advanced personal performance standards and assisted the team to attain One Michelin Star for two

consecutive years and a New York Times Two Star review within its opening year. General Manager

Manhattan Mini Storage, Edison Properties - New York, NY - 2013-10 - 2015-02

• Managed storage units with minute attention paid to engineering aspects and maintenance logs of the respective location.

• Administered a sales team, coordinated monthly targets specific to overall revenue generated through unit sales along with add on services specific to merchandise placement.

• Conducted monthly team member appraisals and yearly reviews.

• Managed P&L, reporting operating expenses on their cost behavior basis.

• Merged connections, created business opportunities, gained additional accounts in collaboration with 17 sister locations.

Manager

AoA Bar & Grill at the Hilton Garden Inn - New York, NY - 2013-06 - 2013-10

• Responsible for FOH operations and management of a full-service Restaurant and an express annex next door.

• Conceived marketing campaigns via print media, client networking, team building and staff education to drive traffic.

• B2B relations for corporate events and office caterings to explore revenue enhancement.

• Devised procurement logs of an extensive Beer and Spirits list based on front end and bulk purchase. General Manager

Aged Steakhouse - New York, NY -

2009-10 - 2013-04

• Executive functions for a high-volume Bar & Grill.

• Conceived and implemented marketing strategy, pro-actively developed integrated and tailored advertising campaigns

incorporated into operating costs due to a non-existent marketing or a PR budget. Results created maximum exposure throughout New York Metro, created brand awareness, image recognition, positively impacting traffic and sales revenue.

• Shaped customer focus through eager yet dynamic community involvement and client networking.

• Improved sensibility and restored stability thereby conveyed a team atmosphere which achieved longevity for the business and cultivated career paths. Instituted fine dining practices balanced with a casual dining approach driving new and repeat business.

• Enhanced budgetary analysis through revenue center control which forecasted for labor and purchasing costs.

• Vendor negotiations across F&B purchasing, maintenance and other operating costs. effective ambassador

Tamarind - New York, NY -

2008-05 - 2009-10

New York, NY

Maitre'D May 2008 - October 2009

• Cultivated and maintained individual guest portfolio based on care of regulars and welcoming integration of new guests via

pre-set protocols at one of the foremost Indian fine dining restaurants in New York City.

• Spoke directly to every reservation made so as to best ascertain time flow, guest preferences, individual needs & dietary

restrictions which then was effectively communicated to FOH and BOH staff for a seamless guest dining experience.

• Determined FOH policies, coordinated private events, tried to achieve maximum traffic while balancing service effectiveness.

• Served as an effective ambassador for the establishment with impeccable grooming and a professional yet inviting demeanor.

EDUCATION

Diploma in Hotel & Hospitality Management & Culinary Technology Whiskey Marketing School, Wizard Academy - Austin, TX

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