IDREES HUSSEIN

**** ******* ****** *****, ****#**8, Chula Vista, CA 91911

Phone: 619-***-****

E-Mail: ac4juq@r.postjobfree.com,ac4juq@r.postjobfree.com

OBJECTIVE:

Seeking a job as role player to enable all U. S. Military branches personnel familiarize with Middle Eastern cultural, linguistic & geographical landscape insights.

AREAS OF EXPERTISE:

Expert in Business Strategy Development & Management Skills

International Non-Government Organization’s Field Management

Human Resource Department Management

Excellent Customer Care Service Providing

Professional Trainer of Groups of Call Center & Customer Care skills

Bi-Cultural, Bi-Lingual Advisor skills

EDUCATION:

2009-2011 Master’s Degree in Business Administration (BA)

Lebanon/France University (LFU), Erbil, Kurdistan/Iraq

1989-1993 B.S. Degree in Science

University of Salahaddin, College of Science, Department of Biology, Erbil/Iraq

EMPLOYMENT EXPERIENCE:

AUG 2017-PRESENT

Company Name: Sharp Hospital, Chula Vista, CA 91911

Address: Medical Center Drive, Chula Vista, CA 91911

Job Title: Volunteer Employee

Responsibilities: Part time work volunteering to help & provide assistance to health care workers at intensive care department, pharmacy and blood lab.

JUL 2014-MAR 2017

Company Name: Al-Jumhuryia Hospital, Medical Laboratory

Address: 60th Street, Erbil/Iraq

Job Title: Biologist

Responsibilities: Draw and analyze blood and urine and prepare reports to doctor’s offices.

MAY 2008-JUL 2014

Company Name: Newroz Telecom Company

Address: Karezan Street, Ainkawa Quarter, Erbil, Kurdistan/Iraq

http://www.newroztelecom.com

Job Title: Commercial Support Manager (Head of Call Center &Customer Care)

Responsibilities: Company covered Kurdistan Region/Iraq and offering voice and data solution including to (landlines, ADSL, CDMA voice, EVDO wireless internet and many other

solutions). My responsibilities are commercial support through creation of commercial plans,

assist in the analysis and development of new pricing structures and promotions. I gave

training courses to commercial department employees, coordinating between different

departments and heading call center, Maintenance and customer service departments.

In addition of that, I conduct analysis of quality of call center and managing of the questionnaire on

Customer’s opinions are part of projects lies within my responsibility.

JUL 2007-MAY 2008

Company Name: Coca Cola Company, Erbil Branch

Address: Kawrgosk town, Erbil, Kurdistan/Iraq

Job Title: Quality Assurance Supervisor

Responsibilities: Insure the product quality’s compliance with Coca Cola’s production standards, and in

Compliance with local and international health and safety codes, rules and regulations.

APR 2005-JUL 2007

Company Name: Washington International Incorporation (WII American Company)

Address: Ainkawa Quarter, Erbil, Kurdistan/Iraq

Job Title: Safety Inspector, Bi-Cultural Bi-Lingual Advisor

Responsibilities: I have worked as a safety inspector and trainer for the projects of construction new Sub-Stations, Transmission Line projects (Over Head Lines), and Under Ground Cable projects

(Zanko Sub-Station, Debega Sub-Station, Khanzad Sub-Station, Khoshnaw S/S, Under

Ground Cable between Zanko S/S to Erbil Northern S/S, Under Ground Cable Debega

S/S to Azadi S/S, Transmission over Head Line 132 KV Khanzad S/S to Salahaddin S/S

And Shaqlawa S/S to Khoshnaw S/S .Monitoring the safety implementation of the

Sub-Contractors and writing the daily reports concerning project safety issues which are given

To department director. This project executed according to the Contract with US Army

Corps of Engineers (USACE).

AUG 2003-APR 2005

Company Name: KEC (Indian Company) International LTD, Iraq

Address: Ainkawa Quarter, Erbil, Kurdistan/Iraq

Job Title: Human Resource (HR) Supervisor

Responsibilities: As a HR supervisor, my duties included recruitment & providence of qualified personnel to

each department within the structure of the company, based on the specified qualifications,

Determined by each department. My job covered the entire region where the company was

active.

MAR 1996-AUG 2003

Company Name: Zhiar Office (Self owned)

Address: City Center, Erbil, Kurdistan/Iraq

Job Title: Supplier

Responsibilities: Import foreign made electrical appliance, accessories, and computer hardware and supply

Different companies, and government offices, private sectors and individuals with computer

And other electrical parts.

FEB 1995-MAR 1996

Company Name: Save The Children’s Fund (SCF), a British Based NGO

Address: Shaqlawa Quarter, Erbil, Kurdistan/Iraq

Job Title: Field Officer (Project Monitoring Team)

Responsibilities: Facilitator of villagers’ women education the main responsibilities were: Reporting to the

section Leader under the overall responsibility of the team leader, Facilitator is primarily responsible for educating villager women to how keep their children clean, good feeding and healthy.

MAY 1993-FEB 1995

Company Name: (KSRO) Kurdistan Shelters Reconstruction Organization

Address: 60 Street, Tayrawa Quarter, Erbil, Kurdistan/Iraq

Job Title: Engineering Technician

Responsibilities: Conducting field supervision of assistance programs to locally displaced villagers in the

Rural areas of Kurdistan, identify contingency situations, and determine the type of immediate needs to be provided. Participate in the overall supervision of building shelters, clinics, and schools to them.

SPECIALS SKILLS:

a)Speak, Read and Write in three languages fluently (Kurdish, Arabic, and English)

b)Microsoft Office Programs

c)First Aid and CPR

d)Internet navigation

REFRENCES:

References Available Upon Request

Contact this candidate