Hikmat Abdulahi

*** ******* *****

Stockbridge, Ga. 30281

Phone: 678-***-****

OBJECTIVE To secure a career with growth potential where my qualifications and skills will be effectively utilized.

EDUCATION

2014-2015 Empire Beauty Schools certificate and Business license

1991-1995 High School Diploma, Wakefield High School

2000-2002 International Business Major, DeKalb College

EMPLOYMENT

2017_presen The westin Atlanta airport hotel

A banquet server is responsible for delivering and serving food and beverage items to banquet guests in a timely, friendly and efficient manner in the hotel continuing effort to deliver outstanding guest service and financial profitability items to banquet guests in a timely, friendly and efficient manner in the hotel continuing effort to deliver outstanding guest service and financial profitability service and financial profitability. Also set banquet tables to meet function specifications. Menu Knowledge, remove china, glassware, silverware, and more. From table at the conclusion of the meal period and deliver to the stewarding area ensure guest satisfaction throughout the meal service. Respond to guest requests in a friendly, timely and efficient manner. Assist fellow team members and other department wherever necessary to maintain positive working relationships. Assist others with side work including, stocking, folding silverware, and more. Alcohol certificate and work holiday.

2016-present international Convention center (GICC)

Banquet server

Always greet customers with a warm welcoming with smile and setting

Banquet hall, introducing menus introducing menus and meals to fit dietary needs.

Also creating buffet and fare well. Present any shift any holiday schedule

availability.

2016-present

Doubletree by Hilton Atlanta-Buckhead Has high profile customer service representative duties include helping creating buffet, greeting guest, creating meals to fit customers dietary needs, introducing menus, and setting up banquet hall. Implemented excellent customer service skills. Also, fulfill any special banquet and beverages.

2014-2015-present self-employed hair stylist

Always greet customers with a warm welcoming and strong handshake assuring my customers my commitment. Bring my customer satisfaction in all across the board. Customer satisfaction in all departments providing prompt and timely service at all times .I also possess clear understanding of institution intention and deliver service above expectation with an excellent command.

2006-2013 The Ritz Carton Buckhead Hotel Atlanta High profile Customer Representative

Always greet customers. Received numerous 100% satisfaction rating includes

Monthly and quarterly customer satisfaction goals providing prompt and timely

Service at all time. I also possess clear understanding of institutions intentions

and deliver service above expectations.

2002-2006 On-Call Banquet Server, Grand Hyatt Atlanta

Duties include creating buffet, greeting guests, creating meals to fit customer’s dietary needs, and introducing menus. Implement excellent customer service skills.

1998-2005 Banquet Server, Marriott Atlanta Marquis

Duties included helping creating buffet, greeting guests, and creating meals to fit customer’s dietary needs, introducing menus, and setting up banquet hall. Implemented excellent customer service skills.

SKILLS Speak English and Amharic fluently

Proficient in pc skills including Microsoft Word, PowerPoint and Excel,

Multi Task oriented and excellent Phone Service Skill

REFERENCE Available Upon Request

Contact this candidate