Daniesa Hill

Address

Memphis, TN *****

Home: 901-***-****

ac4jax@r.postjobfree.com

Objective

To obtain a customer service position in a progressive company where I can

utilize my excellent customer service skills, typing skills, office mgmt. skills and

basic computer skills.

PROFESSIONAL EXPERIENCE

Northland Investment Corp. (Crossings at Fox Meadows) 01/2017 – Present

Leasing Consultant /30 Hours per week

Memphis, Tennessee

Acting as a landlord for property owners and help them navigate the property market

Directly responsible for entering data in several automated systems and databases to accurately keep up with resident information.

Responsible for answering an multi line phone system and routing and rerouting calls to the appropriate area of responsibility depending on the simplicity of the call

Presenting properties and provided amenities in a positive light to prospective tenants

Spine Specialty (Kelly Service) 06/2016 – 10/2016

Medical Receptionist (Part-time)

Memphis, TN

Greet and check-in patients, and collect personal, medical, and insurance information.

Schedule, reschedule, and verify patient appointments; schedule

appointments with secondary care providers.

Coordinate physician schedules and maintain patient flow by communicating

patient arrivals or delays.

Use EMR software to manage patient records and files; reinforce and uphold

patient confidentiality as required by HIPAA and clinic. Responsible for entering pertinent data in the appropriate database

Memphis Air Care 05/2015 – 12/2016

Admin Assistant /40 Hours per week

Memphis, Tennessee

Responsible for the scheduling of appointments, conferences and interviews for upper level management

Directly responsible for entering data in several automated systems and databases to accurately keep up with client and employee information such as time and attendance records, invoices, supply inventories and all functions of the office

Responsible for answering an multi line phone system and routing and rerouting calls to the appropriate area of responsibility depending on the simplicity of the call

Map Communications 06/2013-05/2015

Call Center Customer Service Representative/40 Hours per week

Memphis, Tennessee

Performed customer service duties such as processing customer’s orders, tracking inbound and outbound shipments and other requests

Responsible for using sound judgment and making analytical determinations upon evaluation of information pertained through thorough research

Directly responsible for maintaining and monitoring a highly secure system that analyzed sensitive and personal financial information

Endocrinology and diabetic specialist 03/2013-05/2013

Medical Assistant Extern

Memphis, TN

Handled Inbound and Outbound Call

Check patients in/out using data entry-EMR system

Triage, blood pressure and took co payment

Ross 08/2010-01/2013

Store Clerk /40 Hours per week

Memphis, Tennessee

Responsible for providing excellent customer services skills to all customers, ensuring all of their needs were satisfied

Responsible for keeping store merchandise accurately and properly stocked; Responsible for processing payments from customers for merchandise that was purchased

Costal Property Management 12/2007-08/2009

Receptionist /40 Hours per week

Olive Branch, Mississippi

Responsible for answering multi line phones and scheduling appointments for inquiring customers about properties.

Assisted the property manager with processing all required paperwork.

Confirm rental application data and personal references

Antech Diagnostic 04/2008-10/2008

Date Entry Clerk /40 Hours per week

Southaven, Mississippi

Responsible for retrieving patient medical history and records for all assigned physician’s; Processed patient admission and discharge documents as well as inputting billing information into the database

Responsible for entering pertinent data in the appropriate database such as diagnosis and treatment information for each patient

EDUCATION and Awards

Education

• Associate degree in medical assistant with office management

Vatterott college - Memphis, TN 7/2012-08/2013

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